Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mentor, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
374 reviews
5 stars
223
4 stars
60
3 stars
34
2 stars
13
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
The morning crew is consistently praised for their friendliness and efficiency, while the evening crew receives frequent complaints about rudeness and poor service.
Order Accuracy
Many customers report issues with incorrect orders, particularly in the drive-thru, leading to frustration and dissatisfaction.
Product Quality
While some customers enjoy the coffee and food, there are numerous complaints about stale items, incorrect preparation, and overall inconsistency in product quality.
Customer Experience
Several reviews highlight the welcoming atmosphere and friendly staff, but there are also significant mentions of poor customer service experiences that detract from the overall enjoyment.
Cleanliness and Safety
There are mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and lack of proper food handling practices.
- TSTina SeideNov 16, 20255.0Coffee is so good 👍 😋 and I got peppermint mocha and toasted almond and regular milk keep those holiday season flavors coming
- MMMaryOct 30, 20252.0Morning crew is wonderful, very friendly and great service. The evening crew is horrible, very unprofessional and rude. Also, less ice means put less than normal in the cup, I feel like they ignore this request.
- MSMelanie SimonsSep 24, 20251.0The morning crew is always on top of it with getting your drinks especially when they are busy and very nice and polite BUT if you go at night and nobody is even there the service is AWEFUL always have to wait inexcusable and the staff is rude!
- WTWilliam TorresSep 12, 20255.0Caramel Macchiato is excellent every time I come here!
- CCChrista ChaoSep 10, 20255.0Ever since I moved to willoughby 2 years ago, this Dunkin has been my go to! They have a kind staff, and my coffee/food is always made with care :) Usually I go to the drive though before work, and I’ve noticed they’re always quick with everyone’s orders. Their overall service has improved over the years!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Mentor, OH?
Dunkin' in Mentor, OH is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using an app for quick service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What menu items are featured during the holiday season at Dunkin'?
During the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is Wi-Fi available for customers at Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Which nearby places can I visit along with Dunkin' in Mentor, OH?
Nearby places include Baskin-Robbins ice cream shop, Cardio Jam Fitness and Wellness studio, Mentor Mini Golf amusement park, and Great Wall Chinese Restaurant, offering convenient options for food, fitness, and entertainment before or after your Dunkin' visit.
Is there a nearby ATM if I need cash when visiting Dunkin'?
Yes, there is a PNC ATM close to Dunkin' for your cash withdrawal needs.
Where can I go for a quick dessert or ice cream near Dunkin'?
You can visit Baskin-Robbins or Dairy Queen and Orange Julius nearby for desserts and ice cream treats after enjoying your coffee at Dunkin'.