Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mentor, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
The staff is generally friendly and attentive, with many customers praising the excellent service and quick order fulfillment, especially during busy hours.
Inconsistency
There are frequent complaints about order accuracy and quality, particularly during evening shifts, with reports of rude service and incorrect orders.
Cleanliness and Maintenance
Some customers noted issues with cleanliness and organization, mentioning cluttered spaces and unsanitary conditions at times.
Product Quality
While many customers enjoy the coffee and donuts, there are recurring complaints about stale food and poorly made drinks.
NB
Naomi Blankenship
Feb 8, 2026
5.0
Arrr, Dunkin’ Donuts be a trusty harbor for any pirate in need of a quick pick-me-up! The coffee be bold and warm, ready to wake even the sleepiest seadog, and the donuts be sweet and soft as a treasure chest full o’ sugar. The crew be swift and friendly, makin’ sure ye get yer order without delay, whether ye be grabbin’ a cup to-go or settlin’ in for a quick bite. A fine stop to fuel yer voyage across land or sea. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, always chartin’ a course back for more sweet treasures!
MG
Michael Guynn
Jan 2, 2026
3.0
This Dunkin is a little rough. It's cramped, unkempt, and hit-or-miss on service.
The location is tiny. Only like 1/3 of the floor space is customer-accessible, and yet there are still always cardboard boxes strewn everywhere.
Orders are delivered on top of some random coffee making equipment over a divider rather than at a dedicated pick-up spot.
Some employees are very friendly, but some are kind of absentminded (which is totally fair for serving donuts). The coffee is okay, and the food is a little sub-par, which is surprising because I assume everything is mostly automated.
It's a fine Dunkin, it's just kind of disheveled compared to so many other, better locations.
MM
Mom
Dec 19, 2025
1.0
This place has really gotten so bad . The only thing you’re safe ordering is hot coffee . They always forget to add flavor ice coffee taste like water . I used to go everyday. I will go to Starbucks where the coffee is consistent and taste good every time .and definitely don’t go in the evening the boys that work there are rude
MV
Misel Vuleta
Dec 12, 2025
5.0
The best dunkin donut shop in lake county. Staff is very friendly and professional. Recommend this shop to anyone.
RS
Robin Sacks - Confidence Coach, Speaker
Dec 3, 2025
5.0
This Dunkin location is SO customer service focused. They are wonderful! I stop here most days for a coffee and sometimes a sandwich, and I'm always greeted with a smile and hello inside. Sometimes they even recognize my car if I use the drive through and ask if I would like one of the "usuals."
I routinely see and hear the employees interacting with other customers and making everyone feel like they are valued, not just as a customer but also as a person. They truly want to know about their customers and make sure they are always providing a good feeling and a good experience along with a good coffee!
Even at busy times, the service is always efficient and accurate. No matter what time of day I stop by, it's a solid team all the way around. I appreciate that consistency.
What are the operating hours of Dunkin' in Mentor, OH?
Dunkin' in Mentor, OH is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using an app for quick service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What menu items are featured during the holiday season at Dunkin'?
During the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is Wi-Fi available for customers at Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Which nearby places can I visit along with Dunkin' in Mentor, OH?
Nearby places include Baskin-Robbins ice cream shop, Cardio Jam Fitness and Wellness studio, Mentor Mini Golf amusement park, and Great Wall Chinese Restaurant, offering convenient options for food, fitness, and entertainment before or after your Dunkin' visit.
Is there a nearby ATM if I need cash when visiting Dunkin'?
Yes, there is a PNC ATM close to Dunkin' for your cash withdrawal needs.
Where can I go for a quick dessert or ice cream near Dunkin'?
You can visit Baskin-Robbins or Dairy Queen and Orange Julius nearby for desserts and ice cream treats after enjoying your coffee at Dunkin'.
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