Dunkin'

3.9
387 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mentor, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9584 Mentor Ave, Mentor, OH
44060, United States

Hours

Reviews

3.9
387 reviews
5 stars
212
4 stars
66
3 stars
37
2 stars
21
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise friendly and efficient staff, others report rude service and order inaccuracies.

Food Freshness

Many customers express concerns about the freshness and quality of food items, particularly donuts and breakfast sandwiches.

Cleanliness

Several reviews highlight issues with cleanliness, including dirty dining areas and unsanitary food handling practices.

Drive-Thru Efficiency

The drive-thru service is generally noted for being quick, but long lines and wait times are common, especially with the dining area closed.
  • KK
    Karthik Kokku
    Jan 3, 2026
    5.0
    Visited Dunkin’ Mentor Ave (near Johnnycake Ridge) and had a fun quick stop for coffee and donuts. The coffee was classic Dunkin’—smooth and reliable, perfect for a morning pick‑me‑up. I also grabbed a couple of donuts, and while they weren’t the freshest artisanal treats, they hit the spot with familiar flavors you expect from the brand. The staff was friendly and the drive‑thru was quick, which is great when you’re on the go. Some items could be a bit more fresh or flavorful on a busy morning, but overall it’s a solid place for coffee and breakfast snacks in the area.  Highly recommended for a casual coffee run or donut stop!
  • AS
    ayushi shah
    Dec 18, 2025
    5.0
    Very quick, friendly staff!
  • KB
    Kylie Beucler
    Nov 29, 2025
    1.0
    My main complaint is with their mobile app. Numerous times I have order items that aren’t actually available in the store I’m going to. They never give refunds so I either have to pick a different thing or they sometimes offer to come back a different day which is such a hassle for everyone in my opinion. This time I ordered munchkins for my dog as a treat. I ordered the blueberry glazed on the app and when I went to pick it up they never even had any that day. They tried to give me chocolate after I explained that it’s for my dog and he can’t have chocolate. I asked for a refund and all they could offer me was I could come back the next day or get a donut I didn’t want which cost less than what I paid for the munchkin order…
  • BH
    Brianna H
    Oct 7, 2025
    1.0
    I used to love it here seriously, I’d go nearly every day. But I noticed in my refresher that there was mold floating in it. Hope they cleaned their taps since I called. They didn’t seem too worried about it.
  • XX
    Xoxo X
    Sep 22, 2025
    5.0
    Great food and decaf coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mentor, OH?

Dunkin' in Mentor, OH is open daily from 5:00 AM to 8:00 PM.

What types of food and drinks does Dunkin' offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and more, serving breakfast, brunch, lunch, and dinner.