Dunkin'

3.9
382 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mentor, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9584 Mentor Ave, Mentor, OH
44060, United States

Hours

Reviews

3.9
382 reviews
5 stars
208
4 stars
66
3 stars
37
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are highly variable, with some praising friendly staff while others report rude behavior and order inaccuracies.

Food Quality

Food quality is inconsistent; some customers enjoy the offerings while others complain about stale items and undercooked food.

Cleanliness

Multiple reviews highlight concerns about cleanliness, including unsanitary conditions and dirty dining areas.

Efficiency

While some customers appreciate quick service, others express frustration with long wait times and order mix-ups.

Staff Attitude

Staff attitude is mixed, with some employees receiving high praise for their friendliness, while others are criticized for being rude or inattentive.
  • BH
    Brianna H
    Oct 7, 2025
    1.0
    I used to love it here seriously, I’d go nearly every day. But I noticed in my refresher that there was mold floating in it. Hope they cleaned their taps since I called. They didn’t seem too worried about it.
  • XX
    Xoxo X
    Sep 22, 2025
    5.0
    Great food and decaf coffee.
  • TP
    Ted P
    Sep 11, 2025
    5.0
    Love the donuts and the employees are always very friendly.
  • HS
    Helena Svoboda
    Aug 29, 2025
    5.0
    Great coffee and efficient drive thru
  • RF
    Ryan Friedel
    Aug 24, 2025
    2.0
    Very hit and miss with the food. Sometimes its ok, but more often than not, it tastes stale. The flavored lattes never seem to have any flavor in them. They either taste like straight coffee or just milk. We go to Dunkin because its a convenient location, and usually fairly quick through the line, but the food quality has been going downhill.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mentor, OH?

Dunkin' in Mentor, OH is open daily from 5:00 AM to 8:00 PM.

What types of food and drinks does Dunkin' offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and more, serving breakfast, brunch, lunch, and dinner.