Mixed reviews on food quality; some customers enjoyed the subs while others found them bland or stale.
Service Speed
Service speed is a common complaint, with many customers reporting long wait times for their orders.
Staff Attitude
Customer experiences with staff vary; some found them friendly and helpful, while others reported unfriendliness and poor service.
Order Accuracy
Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
Atmosphere
The restaurant's atmosphere received positive remarks for cleanliness and decor, though some noted it felt uninviting at times.
VB
Vincent bresko Bresko
4 days ago
3.0
At the price, I should have went to Subway.
Sub wasn't that good?Nothing too right home about
BE
Brian Ellis
Nov 15, 2025
5.0
The bread is amazing..... Just try it!
AM
Adam Manchook
Oct 17, 2025
4.0
A nice sandwich shop with a good menu.
AS
Andre Sekowski
Oct 8, 2025
2.0
My brother loves DiBella's. Well, he admits - it didn't work out here at this location in Mentor. The subs were dry, bread not fresh, and service a little slow. My mother ordered the cheese steak - couldn't find the cheese. The employees explained that for a 5in, it only gets 1/2 small slice of cheese. He was kind enough to provide another 1/2 small slice of cheese on the side. For the other two subs - small portions also on bread not so fresh. I think there is a disconnect between Rochester, NY and Mentor, OH for DiBella's franchise expansion.
CB
Christina Brown
Oct 1, 2025
5.0
I love dibella's. I never knew it was a chain. There was one by the house I lived at years ago in Pittsburgh, and I thought that was the only one. I was very very glad to find it and my sub was delicious and the service was excellent
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making sub sandwiches, aiming to provide the best sub sandwich experience.
What are the regular operating hours of DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Are there any special holiday hours I should be aware of when visiting DiBella's Subs?
On some holidays DiBella's Subs may be closed or have special hours. For example, it's closed on November 27 and December 25, open 10:00 AM to 5:00 PM on December 24, open 10:00 AM to 7:00 PM on December 31, and open 11:00 AM to 9:00 PM on January 1.
Where is DiBella's Subs located?
DiBella's Subs is located at 7824 Reynolds Road, Mentor, OH 44060, United States.
How can I place an order from DiBella's Subs online?
You can place an order online by visiting https://order.dibellas.com/ or through their main website https://www.dibellas.com/.
Does DiBella's Subs have a presence on social media where I can follow them?
Yes, DiBella's Subs is on LinkedIn, TikTok (@dibellassubs), Facebook, and Instagram (@dibellassubs).
What nearby restaurants are close to DiBella's Subs for alternative dining options?
Nearby dining options include TGI Fridays (bar and burger restaurant), Quaker Steak & Lube (chicken wings restaurant), Starbucks (coffee shop), BIBIBOP Asian Grill (Asian and vegetarian restaurant), Mission BBQ (barbecue restaurant), Chipotle Mexican Grill, BRAVO! Cucina Italiana, Ponderosa Steak House, and The Hooley Pub & Kitchen.
Are there any nearby coffee shops where I can get a drink before or after visiting DiBella's Subs?
Yes, Starbucks is a nearby coffee shop where you can enjoy coffee, smoothies, and juices before or after your visit to DiBella's Subs.
What financial services or banks are located near DiBella's Subs?
Huntington Bank and First National Bank ATM are located nearby, providing convenient financial services and ATMs.
Are there any nearby places where customers can get tailoring or dry cleaning services?
Yes, Angelo's Tailoring offers sewing, alterations, and dry cleaning services near DiBella's Subs.