Many customers reported slow service, with long wait times for seating and food delivery, and some experienced rude or inattentive staff.
Food Quality
The quality of food was inconsistent, with several complaints about cold, overcooked, or improperly prepared items, including wings and salads.
Order Accuracy
Numerous reviews highlighted issues with missing items in takeout and delivery orders, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyable atmosphere, particularly for watching sports.
Management Concerns
Several reviews pointed to poor management practices, including lack of accountability and inadequate staffing during busy times.
SS
Steven Silvestro
1 day ago
1.0
I don’t think I’ve ever gotten a carry out or delivery order from this location that’s been even close to correct the first time. Just received an order with three items. One was wrong and one was missing all together.
DL
Daryl Looney
1 day ago
1.0
Absolutely a terrible experience, we sat waiting to be seated in a resturaunt that really wasn’t that busy at all for over 20 mins while workers stared at us and didn’t say a word to us or even acknowledged us. Would not recommend this place to anyone
JD
Jefferson Dodt
Nov 1, 2025
1.0
Their servers are horrible.
SP
st po
Oct 26, 2025
3.0
My burger was warm, and when I got halfway through I found a big hair in it.
that was the end of my appetite.
KS
K Stout
Oct 24, 2025
1.0
Would have loved to rate the food but didn’t eat here. Wanted to get some wings and a beer and watch the baseball game with my daughter. Waited to be seated and was totally ignored for 15 minutes. Not even an acknowledgment as we sat at the front bench next inline. This restaurant needs to realize they are not the only ones in town as we left and found another place to eat.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Mentor specialize in?
Buffalo Wild Wings in Mentor specializes in Buffalo, New York-style wings with a choice of 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Mentor?
Buffalo Wild Wings in Mentor is open Monday and Wednesday from 11:00 AM to 11:00 PM; Tuesday, Thursday, Friday, and Saturday from 11:00 AM to 11:59 PM; and Sunday from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Mentor, Ohio?
Buffalo Wild Wings is located at 9566 Diamond Centre Drive, Mentor, Ohio 44060.
What categories of services does Buffalo Wild Wings offer at the Mentor location?
The Mentor Buffalo Wild Wings offers services as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Mentor?
You can contact Buffalo Wild Wings in Mentor by calling +1 440-352-2999.
What nearby shopping options are close to Buffalo Wild Wings in Mentor?
Nearby shopping options include Dollar Tree, known for discount goods and groceries, and Menards, a home improvement and hardware store.
Are there any nearby entertainment venues near Buffalo Wild Wings in Mentor?
Yes, Atlas Cinemas Diamond Center, a cinema and drive-in theater, is nearby for entertainment before or after dining.
Which nearby restaurants can I visit around Buffalo Wild Wings in Mentor?
Nearby restaurants include Maki | Mentor OH for sushi, Azteca Mexican Restaurant and Margarita Bar for Mexican cuisine, and Primoz Pizza for Italian dishes.
Are there any nearby accommodations near Buffalo Wild Wings in Mentor?
Yes, nearby accommodations include Holiday Inn Express & Suites Mentor and Hampton Inn & Suites Cleveland-Mentor, offering convenient stay options.
What amenities or services are close to Buffalo Wild Wings in Mentor for personal care?
Nearby personal care options include Supercuts and Best Cuts hair salons, and AJ Nails and Spa for beauty treatments.