Buffalo Wild Wings

4.0
1533 reviews
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Business Details

9566 Diamond Centre Drive, Mentor, OH
44060, United States
(440) 352-2999
https://www.buffalowildwings.com/locations/us/oh/mentor/9566-diamond-centre-drive/sports-bar-441
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
9566 Diamond Centre Drive, Mentor, OH
44060, United States

Hours

Reviews

4.0
1,533 reviews
5 stars
704
4 stars
408
3 stars
217
2 stars
76
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, with long wait times for seating and food delivery, and some experienced rude or inattentive staff.

Food Quality

The quality of food was inconsistent, with several complaints about cold, overcooked, or improperly prepared items, including wings and salads.

Order Accuracy

Numerous reviews highlighted issues with missing items in takeout and delivery orders, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyable atmosphere, particularly for watching sports.

Management Concerns

Several reviews pointed to poor management practices, including lack of accountability and inadequate staffing during busy times.
  • SS
    Steven Silvestro
    1 day ago
    1.0
    I don’t think I’ve ever gotten a carry out or delivery order from this location that’s been even close to correct the first time. Just received an order with three items. One was wrong and one was missing all together.
  • DL
    Daryl Looney
    1 day ago
    1.0
    Absolutely a terrible experience, we sat waiting to be seated in a resturaunt that really wasn’t that busy at all for over 20 mins while workers stared at us and didn’t say a word to us or even acknowledged us. Would not recommend this place to anyone
  • JD
    Jefferson Dodt
    Nov 1, 2025
    1.0
    Their servers are horrible.
  • SP
    st po
    Oct 26, 2025
    3.0
    My burger was warm, and when I got halfway through I found a big hair in it. that was the end of my appetite.
  • KS
    K Stout
    Oct 24, 2025
    1.0
    Would have loved to rate the food but didn’t eat here. Wanted to get some wings and a beer and watch the baseball game with my daughter. Waited to be seated and was totally ignored for 15 minutes. Not even an acknowledgment as we sat at the front bench next inline. This restaurant needs to realize they are not the only ones in town as we left and found another place to eat.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Mentor specialize in?

Buffalo Wild Wings in Mentor specializes in Buffalo, New York-style wings with a choice of 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Mentor?

Buffalo Wild Wings in Mentor is open Monday and Wednesday from 11:00 AM to 11:00 PM; Tuesday, Thursday, Friday, and Saturday from 11:00 AM to 11:59 PM; and Sunday from 11:00 AM to 11:00 PM.