Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Mixed feedback on customer service, with some praising friendliness while others report rudeness and attitude from staff.
Food Quality
Generally positive reviews on the quality and taste of bagels and breakfast items, though some customers noted issues with incorrect orders and food preparation.
Cleanliness
Concerns raised about cleanliness in dining areas and food preparation, with specific complaints about unsanitary conditions.
Ordering Issues
Frequent complaints about incorrect orders, especially with online and bulk orders, indicating a need for better order accuracy.
Atmosphere
Mixed reviews on the dining experience, with some customers disappointed by the lack of seating and others enjoying the quick service.
KC
ken carpenter
Feb 13, 2026
5.0
Hands down the best bagels and coffee in the Mentor, Ohio area. The manager Matt runs a tight ship. Incredible service and attention to detail! I go in and they remember my name and my food preferences. The shop is clean, is incredibly fast and has very respectable service. I literally can't think of any constructive criticism.. but one, why isn't Matt a district/area manager? I consult for a living and its crazy no one is tapping this skill set. Promote this man lol... he completely understands your product and core mission.
Also for the negative reviewers...lol.. you need to self asses your lives. Get a hobby. You're obviously redirecting negative precipitating factors that trigger you to attack good people who are only doing their job. These individuals that work in this location are kind, hardworking wonderful people that make an outstanding produce that makes my life better. That's literally the bullseye of a small business and a personal core value I hold dear. We are all in this together and a business that projects this kind of positive energy makes lives better.
With Kind Regards... Ken
TS
Tim Sawicki
Feb 12, 2026
5.0
Great place to get a bagel and coffee with a very friendly atmosphere.
JP
Jennifer Peters
Jan 12, 2026
2.0
Just visited for lunch and got the hot pastrami, chips and a drink. My total was $14.00 and some change and I left an additional tip on my credit card. After I paid, I realized I would like some mayo on my sandwich and asked the girl making it to please add some. She told me that I needed to tell the cashier that when I ordered because adding mayo to my $11.00 plus sandwich was “extra.” So no mayo. I wasn’t asking for a bottle of mayo, just a dab on my sandwich. Felt like I got attitude rather than good customer service. What the heck Bruegger’s? In addition, the giant blonde ponytail being whipped back and forth over the food was not appetizing at all.
RR
Reggi
Jan 3, 2026
5.0
I like their bagels and you can order online and there they are waiting for you.
CS
Chris Schaubert
Dec 20, 2025
1.0
I think it is horrible that I ask for crispy bacon every time I come in and Every time I have to watch them, they never do it without me double and triple reminding them. Today was worse than ever before, the bacon could almost walk off the sandwich!! Train your staff!!!
Frequently Asked Questions About Bruegger's Bagels
What type of food does Bruegger's Bagels in Mentor serve?
Bruegger's Bagels serves authentic New York style bagels, breakfast and deli sandwiches, sides like hashbrowns and muffins, and custom blends of hot and iced coffee.
What are the operating hours of Bruegger's Bagels at 9210 Mentor Ave?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, they provide breakfast and lunch catering that can be ordered online.
Can I order ahead or through a mobile app for Bruegger's Bagels?
Yes, customers can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
What payment methods are accepted at Bruegger's Bagels?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CONTACTLESSPAYMENT, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does Bruegger's Bagels provide dine-in and takeout options?
Yes, the location offers dine-in, takeout, and in-store pickup services.
Is there parking available at Bruegger's Bagels on Mentor Ave?
Yes, there is both free street parking and free lot parking available for customers.
What nearby restaurants can I visit before or after dining at Bruegger's Bagels?
Nearby dining options include honeygrow, Noodles & Company, Pizza Hut, Chipotle Mexican Grill, and Bob Evans, providing a variety of cuisines to explore.
Are there places near Bruegger's Bagels where I can get mobile phone services?
Yes, close by are T-Mobile for Business, T-Mobile, and Asurion Tech Repair & Solutions for mobile phone sales, repairs, and services.
What entertainment or retail options are near Bruegger's Bagels?
Nearby you can find Northgate Plaza - GameStop and GameStop for video games and entertainment, as well as Staples for office supplies and printing services.
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