Customers generally enjoy the food, noting it as delicious and healthy, but there are frequent complaints about inconsistency, such as overcooked or bland items.
Customer Service
Service experiences vary widely; while some customers praise friendly staff, many report rude behavior and unprofessionalism from certain employees.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting a clean environment while others mention dirty tables and unsanitary conditions.
Order Accuracy
There are multiple complaints about incorrect orders, both for dine-in and takeout, leading to frustration among customers.
Atmosphere
The atmosphere is described as unwelcoming at times, particularly when staff appear disengaged or when the restaurant is crowded with delivery drivers.
PB
Pamela Belkosky
Nov 8, 2025
5.0
the ladies were super helpful for deciding what to get! when kids think green peppers are spicy they helped to avoid spice.
MB
Mark Bondurant
Oct 16, 2025
4.0
Consistent, good healthy food option. Use the app for the best pricing ...
BS
Bobby Sears
Sep 28, 2025
4.0
Really great food, service was only slightly weird because they have so many doordash drivers. That also effects the atmosphere,no one was there to sit except there we 5 doordash drivers waiting at any given time. My wife and I had great food though. I recommend the Korean BBQ for sure
TC
Twan'Nesha Carlisle
Sep 24, 2025
1.0
I am highly concerned. One of the young ladies that was working was eating a cookie from a baking pan full of fresh baked cookies and was literally licking chocolate off of her hands then proceeded to rub her hands on her pants. That is absolutely disgusting and I no longer trust to eat there anymore! She should actually be terminated. It shows the lack of care for other people’s health and I should’ve asked her her name! Too many young people up there working and playing around food not caring about the well being of others . Something needs to be done!
CL
Cari Lucas
Sep 13, 2025
1.0
Good food but horrible customer service. When I spoke with the manager he ignored me and allowed his staff to argue instead of solving the issue.
Frequently Asked Questions About BIBIBOP Asian Grill
What are the regular operating hours for BIBIBOP Asian Grill located at 7851 Reynolds Rd, Mentor, OH?
BIBIBOP Asian Grill is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does BIBIBOP Asian Grill offer delivery or pickup services?
Yes, BIBIBOP Asian Grill offers both in-store pickup and delivery services.
Is the drive-through service available at BIBIBOP Asian Grill?
No, the drive-through service is closed every day at BIBIBOP Asian Grill.
Are there any special dietary options available at BIBIBOP Asian Grill?
Yes, it is a gluten-free restaurant, catering to guests with gluten-free dietary needs.
What meals does BIBIBOP Asian Grill serve?
BIBIBOP Asian Grill serves lunch and dinner meals.
What type of attire is recommended when dining at BIBIBOP Asian Grill?
Casual attire is recommended when visiting BIBIBOP Asian Grill.
Which nearby dining options can I explore around BIBIBOP Asian Grill on Reynolds Road?
Nearby you can find Ponderosa Steak House, The Hooley Pub & Kitchen, Quaker Steak & Lube, TGI Fridays, Mission BBQ, Chipotle Mexican Grill, BRAVO! Cucina Italiana, and DiBella's Subs for various dining experiences.
How can nearby Starbucks be useful for visitors to BIBIBOP Asian Grill?
Visitors can stop by the nearby Starbucks for coffee or a smoothie before or after dining at BIBIBOP Asian Grill, making it a convenient spot for refreshment.
Are there any nearby services for pet owners around BIBIBOP Asian Grill?
Yes, Tyler Animal Clinic and Inn The Doghouse pet boarding are nearby, providing convenient pet care services for visitors.
What payment options are accepted at BIBIBOP Asian Grill?
BIBIBOP Asian Grill accepts American Express, Discover, MasterCard, and Visa credit cards.