Customers reported inconsistent food quality, with issues like burnt or cold items and varying ingredient freshness.
Customer Service
Service experiences varied widely; some customers praised friendly staff while others reported rude or unhelpful interactions.
Cleanliness
The restaurant was generally noted for being clean, but some customers expressed concerns about hygiene practices among staff.
Value for Money
While many found the food to be a good value, some felt recent price increases and portion sizes were disappointing.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it unwelcoming or affected by staff behavior.
BM
Brian Michaels
Dec 29, 2025
4.0
Gluten Free Safe food place. Good place to go.
SS
Sunday
Dec 22, 2025
2.0
I’m highly disappointed in this fast food restaurant. Second review now in less then 4 months. I’m highly disappointed in your service. I saw black beans in my bowl… no black beans added! What if I was allergic? Thankfully I wasn’t. U almost had to face my lawsuit if I was. Take care of your workers who can’t do a simple task and need to go back into preschool. Save your money.
MM
michael mcbride
Dec 20, 2025
5.0
My first time there and the food was really good
KN
K Nestasie
Dec 17, 2025
2.0
We used to love the food and service at this location but on the last 2 visits the broccoli was burnt, chicken did not taste right and everything was cold, plus the staff was not friendly or helpful.
JG
Jeff Griffis
Dec 11, 2025
4.0
Good food but very inconsistent. Broccoli and potatoes are different depending on the day both seasoning and tenderness. The amount of each ingredient varies from day to day.
Frequently Asked Questions About BIBIBOP Asian Grill
What are the regular operating hours for BIBIBOP Asian Grill located at 7851 Reynolds Rd, Mentor, OH?
BIBIBOP Asian Grill is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does BIBIBOP Asian Grill offer delivery or pickup services?
Yes, BIBIBOP Asian Grill offers both in-store pickup and delivery services.
Is the drive-through service available at BIBIBOP Asian Grill?
No, the drive-through service is closed every day at BIBIBOP Asian Grill.
Are there any special dietary options available at BIBIBOP Asian Grill?
Yes, it is a gluten-free restaurant, catering to guests with gluten-free dietary needs.
What meals does BIBIBOP Asian Grill serve?
BIBIBOP Asian Grill serves lunch and dinner meals.
What type of attire is recommended when dining at BIBIBOP Asian Grill?
Casual attire is recommended when visiting BIBIBOP Asian Grill.
Which nearby dining options can I explore around BIBIBOP Asian Grill on Reynolds Road?
Nearby you can find Ponderosa Steak House, The Hooley Pub & Kitchen, Quaker Steak & Lube, TGI Fridays, Mission BBQ, Chipotle Mexican Grill, BRAVO! Cucina Italiana, and DiBella's Subs for various dining experiences.
How can nearby Starbucks be useful for visitors to BIBIBOP Asian Grill?
Visitors can stop by the nearby Starbucks for coffee or a smoothie before or after dining at BIBIBOP Asian Grill, making it a convenient spot for refreshment.
Are there any nearby services for pet owners around BIBIBOP Asian Grill?
Yes, Tyler Animal Clinic and Inn The Doghouse pet boarding are nearby, providing convenient pet care services for visitors.
What payment options are accepted at BIBIBOP Asian Grill?
BIBIBOP Asian Grill accepts American Express, Discover, MasterCard, and Visa credit cards.