BIBIBOP Asian Grill

4.8
6011 reviews

About

Asian RestaurantAsian Fusion RestaurantKorean RestaurantGluten-Free RestaurantCaterer

Location

BIBIBOP Asian Grill
7851 Reynolds Rd, Mentor, OH
44060, United States

Hours

Reviews

4.3
326 reviews
5 stars
223
4 stars
39
3 stars
32
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the food, noting it as delicious and healthy, but there are frequent complaints about inconsistency, such as overcooked or bland items.

Customer Service

Service experiences vary widely; while some customers praise friendly staff, many report rude behavior and unprofessionalism from certain employees.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews highlighting a clean environment while others mention dirty tables and unsanitary conditions.

Order Accuracy

There are multiple complaints about incorrect orders, both for dine-in and takeout, leading to frustration among customers.

Atmosphere

The atmosphere is described as unwelcoming at times, particularly when staff appear disengaged or when the restaurant is crowded with delivery drivers.
  • PB
    Pamela Belkosky
    Nov 8, 2025
    5.0
    the ladies were super helpful for deciding what to get! when kids think green peppers are spicy they helped to avoid spice.
  • MB
    Mark Bondurant
    Oct 16, 2025
    4.0
    Consistent, good healthy food option. Use the app for the best pricing ...
  • BS
    Bobby Sears
    Sep 28, 2025
    4.0
    Really great food, service was only slightly weird because they have so many doordash drivers. That also effects the atmosphere,no one was there to sit except there we 5 doordash drivers waiting at any given time. My wife and I had great food though. I recommend the Korean BBQ for sure
  • TC
    Twan'Nesha Carlisle
    Sep 24, 2025
    1.0
    I am highly concerned. One of the young ladies that was working was eating a cookie from a baking pan full of fresh baked cookies and was literally licking chocolate off of her hands then proceeded to rub her hands on her pants. That is absolutely disgusting and I no longer trust to eat there anymore! She should actually be terminated. It shows the lack of care for other people’s health and I should’ve asked her her name! Too many young people up there working and playing around food not caring about the well being of others . Something needs to be done!
  • CL
    Cari Lucas
    Sep 13, 2025
    1.0
    Good food but horrible customer service. When I spoke with the manager he ignored me and allowed his staff to argue instead of solving the issue.

Frequently Asked Questions About BIBIBOP Asian Grill

What are the regular operating hours for BIBIBOP Asian Grill located at 7851 Reynolds Rd, Mentor, OH?

BIBIBOP Asian Grill is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.

Does BIBIBOP Asian Grill offer delivery or pickup services?

Yes, BIBIBOP Asian Grill offers both in-store pickup and delivery services.