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Arby's

4.0
(344 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7719 Lakeshore Blvd, Mentor, OH
44060, United States

Hours

Reviews

4.0
344 reviews
5 stars
159
4 stars
89
3 stars
49
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported stale or poorly prepared items.

Service Experience

Service quality varies; many customers noted friendly staff, but there are significant complaints about rudeness and order accuracy.

Order Accuracy

Frequent issues with incorrect orders and delays, particularly during busy times or with online orders.

Cleanliness

Concerns about cleanliness, particularly in the dining area and food preparation.

Value for Money

Some customers feel the prices are too high for the quality of food received.
  • NB
    Naomi Blankenship
    Feb 8, 2026
    5.0
    Arrr, Arby’s be a hearty harbor for any pirate cravin’ somethin’ different from the usual fare! The roast beef sandwiches be piled high like a proper treasure hoard, the curly fries be seasoned just right, and the menu offers plenty o’ options to satisfy a hungry crew. The crew be quick and friendly, servin’ up warm meals that hit the spot after a long voyage. A solid port when ye want bold flavors and a fillin’ feast. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, happily followin’ where the meats lead!
  • CK
    Cheefing Kush420
    Dec 21, 2025
    5.0
    Food is always fresh
  • JR
    janet richards
    Oct 28, 2025
    5.0
    Arbys never fails to deliver. Food is always good, service is friendly.
  • RX
    roberto XCX
    Oct 20, 2025
    5.0
    I always order online through the Arby's app and it's always ready right on time. Wish they kept the lobby open until they closed though so I could always just come in instead of being forced to do drive through if it's the final hour to closing time. I get it though, they've gotta clean the lobby and don't want to be there all night long. That's my only real issue here, but otherwise perfectly good Arby's!
  • RH
    Rachel Hannon
    Oct 6, 2025
    5.0
    The boy at the counter knew ALL about the new products, and he was so friendly!!! I'll be coming back here, because he was great! So nice to see staff that cares. That matters a lot to me.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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