Arby's

4.0
343 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7719 Lakeshore Blvd, Mentor, OH
44060, United States

Hours

Reviews

4.0
343 reviews
5 stars
158
4 stars
89
3 stars
49
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and delicious meals.

Service Experience

Service quality varies significantly; some customers praised friendly and efficient staff, while others reported rude service and long wait times.

Cleanliness

Mixed reviews on cleanliness; some locations noted as clean and well-maintained, while others reported unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect modifications.

Value for Money

Concerns about high prices relative to food quality, with some customers feeling the meals were not worth the cost.
  • CK
    Cheefing Kush420
    Dec 21, 2025
    5.0
    Food is always fresh
  • JR
    janet richards
    Oct 28, 2025
    5.0
    Arbys never fails to deliver. Food is always good, service is friendly.
  • RX
    roberto XCX
    Oct 20, 2025
    5.0
    I always order online through the Arby's app and it's always ready right on time. Wish they kept the lobby open until they closed though so I could always just come in instead of being forced to do drive through if it's the final hour to closing time. I get it though, they've gotta clean the lobby and don't want to be there all night long. That's my only real issue here, but otherwise perfectly good Arby's!
  • RH
    Rachel Hannon
    Oct 6, 2025
    5.0
    The boy at the counter knew ALL about the new products, and he was so friendly!!! I'll be coming back here, because he was great! So nice to see staff that cares. That matters a lot to me.
  • JJ
    James
    Sep 30, 2025
    3.0
    It's fast food you figure it out