Arby's

3.9
399 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7715 Reynolds Rd, Mentor, OH
44060, United States

Hours

Reviews

3.9
399 reviews
5 stars
183
4 stars
102
3 stars
54
2 stars
19
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and efficient staff, while others reported rude behavior and order mistakes.

Food Quality

Feedback on food quality varied, with some customers enjoying fresh and hot meals, while others complained about cold, stale, or poorly prepared items.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.

Value for Money

Several reviews mentioned concerns about rising prices and smaller portion sizes, leading to dissatisfaction regarding value.
  • RE
    Ronnie E
    Dec 31, 2025
    1.0
    I need my money back, barely cooked. Fast food is such a waste of time and money..
  • CS
    Charles Shafer
    Dec 23, 2025
    5.0
    Amazing customer service
  • BM
    Bill Meier
    Oct 30, 2025
    5.0
    Typical Arby's. Good roast beef and shakes!
  • KK
    keaton kohler
    Oct 11, 2025
    1.0
    Terrible service was ignored wouldn’t take my order
  • MJ
    Missy J
    Oct 6, 2025
    5.0
    Fast and friendly service. Made my road trip an easy one for the couple hours I had left.