Chipotle Mexican Grill

Reviews

• DH

  David Howes

  Mar 29, 2026
  3.0
  In some ways, this Chipotle was similar to other chipotles.Very friendly people quick serve, but the server was just loading on the sauces and it was swimming sour cream and others. Yes I like a generous amount but this was just a lot and yes they were busy. Just not my best bowl.
• BP

  Brian Pet

  Mar 29, 2026
  1.0
  This place is a joke. I have never been to such a dirty restaurant as this one. The manager there was very rude when ,i asked why they didn't have their dressing for the burrito. No matter how i asked him for a substitute for the dressing he refused to do anything. So i told him i didn't want the order. As I left I said I am going to contact your corporate office and then he told me to get out of the restaurant. I could see him as I left the restaurant throwing out all the order. What a waste of food and just because you had no dressing. I will be calling the health department of mentor. I stop to buy a burrito for my dieing wife . that's in lake west hospital. One of her last request before she dies was to be treated to a berttio. But myself and my wife are treated like nobody's. I will never go to this restaurant location ever again. I am going to call their corporate office .I would not recommend this location to anyone. If you're readying this beware.
• TT

  Travis

  Mar 18, 2026
  1.0
  They never have anything in stock and the workers are always complaining about customers. Have left the line numerous times. Do not recommend to anyone.
• CB

  Corey Beasley

  Mar 13, 2026
  1.0
  This has to be the worst Chipotle that has ever existed. Hands down, I’m in the service industry, and I truly don’t understand how this has been allowed to go on for this long. There is no time management in this location. Workers are standing around talking to one another, moving so slowly. Lines are out the door; they are so slow that even when they finally get enough food made, it takes hr plus to get through the line because they will have one person working the line with other workers available just standing and staring, and they will move like turtles. I truly don’t understand. This location used to be good. Clearly, the new management isn’t working. I won’t be surprised if this location fails. The worst run Chipotle. I mean who even manages this place nothing ever clean everything always out food is poor quality, I don’t even know why I’m leaving I review because clearly it won’t matter this place already is a 2 star and should be negative
• PA

  Pax Alvarez

  Mar 12, 2026
  1.0
  I was here on 3/12/26 at around 5 where there was a rush of customers. Holy crap the service here was slow. This location is severely understaffed. Even after ordering ahead, my food wasn't ready for a while. But the worst part: my order was wrong. 😭 Just skip this location honestly.

Frequently Asked Questions About Chipotle Mexican Grill