Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mentor on the Lake. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.5
528 reviews
5 stars
404
4 stars
65
3 stars
23
2 stars7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported long wait times for orders, missing items, and poor food handling practices.
Food Quality
Inconsistent food quality was noted, with some customers experiencing undercooked or poorly prepared wings, while others praised the freshness and flavor.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, particularly in the restrooms and food preparation areas.
Positive Experiences
Despite the issues, many customers highlighted friendly staff, good service, and delicious wings, particularly praising the owner for maintaining a welcoming atmosphere.
- CMCaleb MeisterJan 2, 20261.0Used to love this place, but I can’t come here anymore. This last experience was the final straw. I placed my order at 4 p.m. for a 7 p.m. pickup, and it wasn’t ready until 7:45 p.m., which made me an hour late bringing food to a large party. • At 7:00 I arrived and checked in at the register. • At 7:15 I checked in again and asked for an ETA. • At 7:30 they finally marked me as present in the restaurant. • At 7:45 I received my food cold and with missing items. This also wasn’t the first time they’ve missed items. If you order an extra sauce cup, don’t expect to see it in the bag. At this point they probably owe me over $20 in missing ranch/blue cheese cups I paid extra for over the past year. After having a crowd of people waiting until 8:30–9:00 p.m. to eat, and then having to reheat my takeout on top of that, I can’t justify giving this place any more business.
- RMRosie MorrisDec 20, 20251.0Women's restroom is insanely hot, makes you feel ill being in there. The door handle is nasty greasy on both inside and outside. This all being said if the restroom isn't clean watch out for kitchen. If the door handle is this bad when leaving you are recontaminating your hand. I will not eat here. This is beyond acceptable; the insane temperature and nasty grimey door handle.
- MMMoodNov 12, 20255.0The staff is friendly and the restaurant is good; it's worth a visit.
- HBHannah BrownOct 20, 20251.0I would give 0 stars if I could. My family always go to the painesville and mayfield locations and we always love it but this location seems like they don't even receive the same chicken. All of our chicken tenders were sooooooo nasty we all took one bite and threw the chicken away it was that gross. They were slimey and there were bones or hard muscle throughout alot of them. It was so sick and actually makes me want to stay away from wingstop even though the other locations are great. Whoever is managing this place needs to check their chicken or watch how the employees are cooking them.
- GHgina holleranOct 12, 20255.0Wings are good order wings extra well done, and saucy. Was very disappointed though that the French fries changed! I was craving wings too fries to be sadly disappointed when I got Wendy fries and not wingstop! Bummed out!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Mentor on the Lake?
Wingstop Mentor on the Lake is open daily from 10:30 AM to midnight (12:00 AM).
Does Wingstop Mentor on the Lake offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order Wingstop Mentor on the Lake's wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps on iOS and Android.
What types of payment does Wingstop Mentor on the Lake accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Does Wingstop Mentor on the Lake have a drive-through service?
No, the drive-through service is closed on all days of the week.
What are some popular flavors of wings available at Wingstop Mentor on the Lake?
Wingstop offers over 11 iconic flavors including Lemon Pepper and Original Hot wings.
Where is Wingstop Mentor on the Lake located?
Wingstop is located at 5907 Andrews Rd, Mentor On The Lake, OH 44060, United States.
What nearby restaurants are close to Wingstop Mentor on the Lake?
Nearby restaurants include Burrito Loco (Mexican), Enzo's Pizza, Master Pizza, Bubbakoo's Burritos, and New China Buffet.
Are there any fitness centers near Wingstop Mentor on the Lake?
Yes, ONYX Health Club 24/7 Mentor On The Lake, HMBL Training Club, and Snap Fitness are nearby gyms where you can work out before or after your meal.
What other services or stores can customers find near Wingstop Mentor on the Lake?
Nearby you can find Family Dollar, Marc's Stores, LibertyX Bitcoin ATM, AutoZone, The Doggie Spa, and Verizon Authorized Retailer – Victra.