Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including stale items, incorrect orders, and undercooked food.
Customer Service
Staff behavior varied widely; some customers experienced rude service while others praised friendly interactions.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
Speed of Service
While some customers appreciated fast service, others experienced long wait times and delays.
CO
Candy Owen
Oct 26, 2025
3.0
I used to love going to this location cause food and service was better here. Not this time and I'm so disappointed. Friday, 10/24, we grabbed food on the way home and I literally had plastic stuck to my burger, found out they stopped getting sweet and sour and switched it for one I can't eat, and don't like, so I'm not buying food from any Wendy's anytime soon, if ever again. Do better Wendy's!
KS
Kim Sturgis
Oct 24, 2025
1.0
Very rude staff. Cancelled my order
CP
Chad Pearson
Aug 15, 2025
3.0
Solid food, but I wouldn’t recommend it.
BL
Bethany Leggett
Aug 14, 2025
5.0
Never disappoints! This is the only Wendy’s I go to now
JO
jason owens
Aug 14, 2025
5.0
Again fast food you get what u get from different stores... overall still one of the better fast food joints out there
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mentor On The Lake, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mentor On The Lake, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 257-7994.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mentor-On-The-Lake Wendy’s serve breakfast?
Yes, this Wendy’s location in Mentor On The Lake, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Mentor-On-The-Lake Wendy's location currently open?
Yes, this Wendy's location in Mentor-On-The-Lake, OH is open and committed to serving quality food daily.
What are the operating hours for the Wendy's drive-thru in Mentor-On-The-Lake?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment options are accepted at Wendy's on Andrews Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app for delivery or pickup?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for delivery, drive-thru, or dine-in.
How can I contact the Mentor-On-The-Lake Wendy's for questions or feedback?
You can call (440) 257-7994 or reach out through Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant nutrition info posters.
Are there any other fast food restaurants near the Wendy's at 5985 Andrews Rd?
Yes, nearby fast food options include Chipotle Mexican Grill, Mr. Hero, Burger King, and another Wendy's location.
Can I visit nearby businesses like Citizens Bank or Verizon Authorized Retailer when I come to Wendy's?
Absolutely! Citizens Bank and Verizon Authorized Retailer – Victra are nearby and convenient if you want to run errands before or after your Wendy's visit.
What nearby entertainment or service options can I find close to this Wendy's location?
Nearby spots include Marco's Pizza for Italian dining, Hometown Urgent Care for medical needs, and Great Clips for hair services.