Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mentor on The Lake Subway® Restaurant at 6080 Andrews Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported issues with food quality, including undercooked bread, incorrect toppings, and unsanitary conditions.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of urgency, and unhelpful attitudes.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean dining areas and food prep stations.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including incorrect items and missing ingredients.
Employee Performance
While some employees received praise for their service, many reviews indicated a lack of training and professionalism among staff.
RB
Ryan Best
Nov 11, 2025
5.0
Used a coupon for cheaper cost, but same yummy food. Definitely recommend this place -- but use coupons!
AC
Ava Cudo
Nov 1, 2025
1.0
First and last time getting sandwiches from here. Both of our sandwiches arrived with scarce, incorrect toppings, our bag of chips weren’t even in the bag, and the bread was NOT baked. It was evident the bread they used was taken from the freezer straight to a warmer or left on the counter to thaw. I had called the restaurant to attempt to rectify the errors and was given a huge attitude from the person on the phone and was told they couldn’t help since the order was from a delivery service before being hung up on. We didn’t even eat our meals due to the sandwiches being inedible with unbaked bread. We never get Subway but wanted something cheap and quick, guess that explains everything. Absolutely disgusting.
MM
Mary
Oct 30, 2025
1.0
Andrews Rd location, never a good sign when there are flies flying around the food and the whole counter of meats and toppings look like they been sitting there for a week rotting away. Employees are more concerned about goofing off with each other than actually doing their job. Always chaotic behind the counter no direction or training going on. And finally, how are you always out of items?? When you don't have bread that's a problem for a sub shop don't you think?
JC
J C
Sep 3, 2025
1.0
This location feels like it is never clean, with stuff all over the floor. The lettuce is a coin flip each time, either green and fresh or brown and disgusting. I was charged a tip when I did not make a selection for one, and customer service has made absolutely no effort to contact me to get it refunded. The sandwich makers aren't terrible, and the restaurant is actually quite nice on the off chance that someone has swept the floor in the last three days, but those wins for this location are too few and far between to make it worth it.
JL
Jacob Lentz
Jul 6, 2025
1.0
If I found leave 0 starts I would. My family just got done eating here, and The restaurant was absolutely trashed! They had just thrown paper towels down in front of the pop machine to clean something up before we even got there and just left them. The line area was like a bomb when off ingredients all mixed together and the bar was covered in food. The one worker was wearing a backpack purse whole making food and restocking the chips and cooler. One of the other employees itched his nose and cleared his watch with a globe on and never changed his glove. AND THE BIGGEST ISSUE WAS I HAD HAIR IM MY FOOD!!!!