CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Medina is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and poor order accuracy.
Food Quality
Many reviews highlighted declining food quality, including issues with freshness, portion sizes, and incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with customer service, citing unprofessional behavior from staff and inadequate responses to complaints.
Cleanliness
There were mixed reviews about cleanliness, with some customers noting dirty tables and floors, while others found the location clean.
Pricing Concerns
Numerous customers felt that the prices were too high relative to the quality and quantity of food received.
AA
Arlette
4 days ago
2.0
They gave my kids meal a rotten apple.
BC
Broc Curry
Jan 1, 2026
1.0
Went in waiting at the counter. 4-5 staff members were standing at the other end of the counter talking and having a good time. They clearly saw us standing at the register and did nothing to even acknowledge us. Very odd and weird. Oh well!
TJ
The Judge
Dec 20, 2025
1.0
You call this a beef dip? $13 and Barely any meat and would not issue a refund.Pathetic restaurant
RT
Ronni Taylor
Dec 13, 2025
3.0
One older lady running all over the place while the younger workers turtled around. Really cold in the restaurant. Forgot to make my cafe latte. Great food, but kinda pricey.
JJ
Jessica
Dec 10, 2025
1.0
My husband ordered over $60 worth of food from this Panera. When we got home — 25 minutes away — we discovered that all of our sandwiches were missing. He called right away and was told to come back the next day for a refund.
When my husband drove back through a winter blizzard after work today. The manager refused to refund the soups and sandwiches unless we brought the soup back. We had already thrown it away because it wasn’t a meal without the sandwiches (pick 2) and we were never told we needed to save it.
The general manager repeatedly said she couldn’t refund the soups and only the sandwiches because “it’s not store policy.” So even though Panera forgot half the order and made the rest unusable, they would only refund the sandwiches.
Terrible customer service and completely unreasonable policy.
No, Panera Bread in Medina does not accept reservations.
What are the opening hours for Panera Bread in Medina?
Panera Bread in Medina is open Monday to Saturday from 6:30 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers delivery from 6:30 AM to 9:00 PM Monday through Saturday and 7:00 AM to 8:00 PM on Sunday, as well as pickup options including drive-thru and Rapid Pick-Up.
Can I order Panera Bread online or via an app?
Yes, you can order online through their website or via the Panera Bread app available on the Apple App Store.
What payment options are accepted at Panera Bread in Medina?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
What types of meals are served at Panera Bread in Medina?
Panera Bread serves breakfast, brunch, lunch, and dinner meals.
Is there seating available and is Panera Bread suitable for working on a laptop?
Yes, Panera Bread has seating available and is suitable for working on a laptop with complimentary Wi-Fi.
What are some nearby places of interest around Panera Bread in Medina?
Nearby places include Mattress Firm (mattress and furniture store), Tumbleweed Southwest Grill (restaurant), Applebee's Grill + Bar (restaurant and bar), and Sephora (beauty supplies and spa).
How can nearby businesses like Mattress Firm or Sephora be useful when visiting Panera Bread?
While visiting Panera Bread, you can easily combine your trip with shopping for furniture at Mattress Firm or beauty products at Sephora, making your visit more convenient and enjoyable.
Are there other dining options close to Panera Bread in Medina?
Yes, nearby dining options include Bob Evans (American restaurant specializing in breakfast and brunch), Fox's Pizza Den (pizza restaurant), and LongHorn Steakhouse (steakhouse and bar).