Panera Bread

3.6
564 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Medina is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
4065 Pearl Road, Medina, OH
44256, United States

Hours

Reviews

3.6
564 reviews
5 stars
245
4 stars
111
3 stars
64
2 stars
29
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and poor order accuracy.

Food Quality

Many reviews highlighted declining food quality, including issues with freshness, portion sizes, and incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with customer service, citing unprofessional behavior from staff and inadequate responses to complaints.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting dirty tables and floors, while others found the location clean.

Pricing Concerns

Numerous customers felt that the prices were too high relative to the quality and quantity of food received.
  • JR
    Joe Razzante
    4 days ago
    3.0
    Not consistent with other locations standards
  • RM
    Rebecca Maatz
    5 days ago
    2.0
    Ordered online from work for the drive through. I received my order 20 minutes after the scheduled pick up time. No one came to the drive thru window when I got there for at least 10 minutes. I felt bad for the girl that did come because she looked very hurried and stressed. Probably not the staffs fault. There are many other alternatives in the area so I won't be back.
  • AA
    Arlette
    Jan 8, 2026
    2.0
    They gave my kids meal a rotten apple.
  • BC
    Broc Curry
    Jan 1, 2026
    1.0
    Went in waiting at the counter. 4-5 staff members were standing at the other end of the counter talking and having a good time. They clearly saw us standing at the register and did nothing to even acknowledge us. Very odd and weird. Oh well!
  • JJ
    Jessica
    Dec 10, 2025
    1.0
    My husband ordered over $60 worth of food from this Panera. When we got home — 25 minutes away — we discovered that all of our sandwiches were missing. He called right away and was told to come back the next day for a refund. When my husband drove back through a winter blizzard after work today. The manager refused to refund the soups and sandwiches unless we brought the soup back. We had already thrown it away because it wasn’t a meal without the sandwiches (pick 2) and we were never told we needed to save it. The general manager repeatedly said she couldn’t refund the soups and only the sandwiches because “it’s not store policy.” So even though Panera forgot half the order and made the rest unusable, they would only refund the sandwiches. Terrible customer service and completely unreasonable policy.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Medina accept reservations?

No, Panera Bread in Medina does not accept reservations.

What are the opening hours for Panera Bread in Medina?

Panera Bread in Medina is open Monday to Saturday from 6:30 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.