Dunkin'

2.7
50 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medina, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
5821 Wooster Pike, Medina, OH
44256, United States

Hours

Reviews

2.7
50 reviews
5 stars
16
4 stars
3
3 stars
4
2 stars
6
1 star
21
  • SF
    Sylva Feightner
    3 days ago
    1.0
    When they have what I've ordered on the app it's correct and typically fairly fast. That said many times what is available on the app isn't available in the store so I have to take a substitute. Also, they are pretty rude and lack basic customer service skills/manners. They never say hello when I come in or apologize when they don't have something I've ordered on the app.
  • RF
    Robert Fertal
    4 days ago
    1.0
    Complete trash! No one says anything to you or even lets you know there is an ordering kiosk. After I placed my order I watched them fill 7 drive through orders that all came in after mine! I only ordered a small black coffee. I got a refund and left. Do not waste your time here!!!!!
  • CV
    Chris Vela
    Nov 14, 2025
    4.0
    Not sure if I'm visiting at a good time, but each time I've been here in the afternoon, I've been able to drive in and out quickly. I always grab some donuts and they're mostly fresh. Staff has been friendly and knowledgeable for me each time. My only complaint is that I sometimes get slightly stale donuts. Prices are decent for a Dunkin.
  • TS
    T S
    Oct 11, 2025
    1.0
    It’s awe-inspiring the level of complete apathy they have as they mill about, ignoring you for 10 minutes, ungreeted, waiting by the drive through window. Love that for them. If only we all could be so unbothered by our jobs and obligations. (Let’s not forget it’s the company’s fault for paying wages not high enough to attract anyone who gives a damn). Also, thrice now they have been out of the items I came here for, which tracks with other reviewer’s experiences. A poorly managed franchise, for sure.
  • AS
    Andrea Stainbrook
    Oct 5, 2025
    1.0
    It will be a long time before I visit this Dunkin again. Service is very, very slow. I had to wait 25 min for my bagel sandwich and potatoes. Consistently the selection of donuts is extremely low. The sad part is the concern for providing customer service is almost non existent. There have been a couple of associates that I met there that did care. Shame on this owner/manager who obviously doesn't care about customer service. Because if you did it would show.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5821 Wooster Pike in Medina, OH?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' offers delivery and curbside pickup services for your convenience.