Dunkin'

3.8
731 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medina, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2739 Medina Rd, Medina, OH
44256, United States

Hours

Reviews

3.8
731 reviews
5 stars
362
4 stars
147
3 stars
73
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Cleanliness

Several customers noted poor hygiene and cleanliness standards in the store and restrooms.

Order Accuracy

Many customers reported issues with incorrect orders and lack of available menu items, particularly donuts.

Staff Attitude

Feedback indicated a lack of friendliness and engagement from employees, especially during busy times.

Service Speed

Customers frequently mentioned slow service, particularly during peak hours, leading to long wait times.
  • LL
    Lollygagging Linda
    5 days ago
    1.0
    Coffee tastes extremely burnt & they almost forgot the other half of the online order. Employees seem like they hate their job
  • JH
    Julia Holik
    Nov 17, 2025
    1.0
    This location is a joke lmao. I placed my order 15 minutes ahead of time knowing they would be behind, but I didn’t think they would actually take that long to make my drink. I walk in to the pick up counter and sure enough, someone is just placing my drink down. The shelf is a mess, there’s a few spilled drinks, and the place is just dirty. And of course as you tell by the photo, my drink is a disaster. I don’t even think they attempted to mix it. All of the peppermint mocha was completely at the bottom of the cup. Come on. Do better.
  • BH
    Bradley Hartman
    Nov 15, 2025
    1.0
    I ordered a bacon jam sourdough sandwich bread, extra toasted and then when I got my sandwich it was the wrong one but they corrected that right away so I was thankful for that. But then when I got my sandwich and got in my truck and started leaving to head to work I looked in my bread to make sure it was extra toasted and it wasn't toasted at all. So I don't know why you would call the bacon jam. Grilled cheese on the bread and fact is literally bread not grilled cheese, not toasted just bread and then when I specifically asked for it to be extra toasted and it's not, it makes it even worse.
  • EL
    Emma Lawrence
    Nov 11, 2025
    1.0
    Went to dunkin on a Tuesday morning and the customer service was very poor and the workers were rude. Tried to do a split payment and they told me they don’t do that and then proceeded to talk in a not so nice manner while the window was still open for me to hear. Been going to this dunkin for a very long time and have never been impressed with the employees, always very rude. Will definitely be finding a different dunkin to go to. Also waited at the window for a long time and was getting handed my stuff very aggressively.
  • TN
    Tam Nguyen
    Nov 5, 2025
    3.0
    We had to wait for so long at this Dunkin' for a drive-through, so plan your time accordingly if you want to get something from here

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Medina, OH?

Dunkin' in Medina, OH is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services for your convenience.