Dunkin'

3.8
473 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medina, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1209 N. Court St, Medina, OH
44256, United States

Hours

Reviews

3.8
473 reviews
5 stars
244
4 stars
84
3 stars
37
2 stars
24
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Staff Attitude

There were numerous complaints about rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Product Quality

While some customers enjoyed the coffee, there were consistent complaints about stale donuts and poorly prepared food items.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that not all interactions were negative.
  • LF
    Liam Fogarty
    2 days ago
    5.0
    My breakfast was Gas with a capital G.
  • AD
    Alex D.
    Jan 3, 2026
    2.0
    The service team is represented by the young generation, which is very good with smartphones but has problems listening and concentrating on the customer request. I ordered a MEDIUM cup of coffee with DOUBLE MILK and ONE sugar. The service guy asks if we want hot milk. We answered "yes." As a result, we were charged for a cold coffee PLUS a small orig. coffee. Please look at the attached picture and try to find 1 sugar and milk.
  • LM
    Lindsey Marion
    Dec 23, 2025
    3.0
    We stopped by on our way through it was about 4pm on a Monday and this location had no doughnuts. We were definitely unimpressed. Coffee was ok. I ordered a black double cupped and it was not double cupped. The staff need to understand black coffee fresh is very hot and should pay attention to the little details.
  • RD
    Rikki Lee Drake
    Dec 18, 2025
    1.0
    Literally two cars in the drive through and still had to wait 40 minutes and I couldn't leave because the way their drive is shaped
  • UR
    Uma Rhonda
    Dec 16, 2025
    5.0
    Well to begin with getting to Dunkin was a complete nightmare. There were cars everywhere super hard to navigate not to even mention the snow that was covering the roads. Despite this I managed to arrive safely where I was greeted by a nice young worker at the front. Sam, who took my order and had it out quickly had great service. The order came out correctly and the food itself was excellent. It came out hot. Very good. My stomach enjoyed it, and so did my taste buds! My donuts were extra glazed and definitely everything I hoped for. I will be coming back here. I just hope next time it’s more easy to access.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Medina, OH?

Dunkin' in Medina, OH is open Monday through Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.