Dunkin'

3.8
464 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medina, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1209 N. Court St, Medina, OH
44256, United States

Hours

Reviews

3.8
464 reviews
5 stars
241
4 stars
83
3 stars
36
2 stars
23
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service and dismissive attitudes.

Food Quality

Several customers noted inconsistent food quality, particularly with items like hashbrowns and donuts, which were sometimes stale or improperly prepared.

Coffee Quality

While many customers enjoyed the coffee, there were complaints about burnt or poorly made drinks, especially during off-peak hours.
  • SM
    Shelby Mann
    Oct 25, 2025
    1.0
    Wake up wrap with egg bacon hashbrowns and Chipotle sauce. Wth. Can't figure out how they make this.... the hasbrowns were FROZEN on my sandwich. Not cold, 100% like out of the freezer onto the sandwich lol. It was the only thing I got since I know this location never has any donuts after the breakfast rush so I'd give zero stars for food if I could. The girl at the counter with the long braids was super nice and polite but she is also the one that made my sandwich so ?
  • KK
    Karl Kendl
    Aug 31, 2025
    5.0
    Friendly staff, fast service, good coffee
  • MS
    Michelle Sullivan
    Aug 25, 2025
    1.0
    Attempted to charge double for a drink and a hasbrowns. When questioned they were rude. Always out of key ingredients for drink. Pay the extra dollar or 2 and go to starbucks.
  • KK
    Kat
    Aug 20, 2025
    1.0
    Very rude in drive through, I went to other dunkins and when I order the minis with cream cheese , they were hard and cold, her response was there supposed to be like that or the cream cheese will evaporate. No there not and no it doesn't if you know how to make them correctly, well she made the order again burning them. Maybe you need more training girls because if it's too cold then you remake them and now there too hot. Maybe you should put the temperature somewhere on the middle, it's only common sense and I don't even work there. I am so sick of dealing with stupid and Rude. Im in a customer service job and by far the girl at the window today 08/20/25 at 12:40pm should be trained on how to speak to customers because without customers you wouldn't have a job lady !
  • AP
    Alek Plant
    Aug 11, 2025
    1.0
    I don’t even know why I still come to this location anymore. All I get is flavored sewage water for an iced coffee and nothing I’ve tried has fixed the wildly disgustingly inconsistent drink I receive every single time. Keep in mind, I only ever order one coffee with 4 creams, 1 sugar, 2 brown sugar syrup, and 1 cookie dough syrup. That’s the only drink I ever order and it seems to me like they don’t even read the screen when they make their coffee here. No one in there seems to care about quality especially not the management. There is no quality control. My drink tastes a different kind of disgusting every time I get it.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Medina, OH?

Dunkin' in Medina, OH is open Monday through Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.