Dairy Queen Grill & Chill

4.3
913 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
133 Northland Dr, Medina, OH
44256-1534, United States

Hours

Reviews

4.3
913 reviews
5 stars
573
4 stars
196
3 stars
80
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported poor attitudes and slow service.

Order Accuracy

Frequent complaints about incorrect orders and poorly made Blizzards, with many customers expressing frustration over consistency.

Food Quality

General satisfaction with food quality, especially burgers and ice cream, though some noted issues with freshness and preparation.

Cleanliness and Atmosphere

Positive feedback on cleanliness and festive decorations, particularly during holidays, contributing to a pleasant dining experience.

Pricing Concerns

Some customers feel prices are high compared to other locations, leading to mixed feelings about value for money.
  • KH
    Kim Hein
    3 days ago
    5.0
    I work in a skilled nursing facility and we have order out days. DQ WAS OUR PLACE this time. We went in with 13 orders the staff was polite and friendly didn't get overwhelmed with us and kept it in order . Was an excellent experience 👏
  • SH
    Shaun Huffman
    Oct 30, 2025
    1.0
    I guess they only hire individuals who cannot read, or just don’t care. Ordered a blizzard twice this week asking to sub items, they don’t even try.
  • AM
    A M
    Oct 2, 2025
    5.0
    Best Dairy Queen in the area
  • EK
    Elsa Kellums
    Sep 27, 2025
    4.0
    Eh it's ice cream and food ... I don't know what else to say about that
  • AC
    Abby Croskey
    Sep 20, 2025
    1.0
    Worst Dairy Queen ever. The blizzard was awful. It wasn’t even edible. Took 2 bites and through the rest in the trash. Waste of money and time stopping here. Not sure if they are trying to poison customers but that blizzard was not safe to eat. Avoid this place at all costs.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Medina, OH serve?

They specialize in soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 133 Northland Dr, Medina, OH 44256-1534, USA.