Mixed reviews on service; some customers praised friendly staff while others reported poor attitudes and slow service.
Order Accuracy
Frequent complaints about incorrect orders and poorly made Blizzards, with many customers expressing frustration over consistency.
Food Quality
General satisfaction with food quality, especially burgers and ice cream, though some noted issues with freshness and preparation.
Cleanliness and Atmosphere
Positive feedback on cleanliness and festive decorations, particularly during holidays, contributing to a pleasant dining experience.
Pricing Concerns
Some customers feel prices are high compared to other locations, leading to mixed feelings about value for money.
KH
Kim Hein
3 days ago
5.0
I work in a skilled nursing facility and we have order out days. DQ WAS OUR PLACE this time. We went in with 13 orders the staff was polite and friendly didn't get overwhelmed with us and kept it in order . Was an excellent experience 👏
SH
Shaun Huffman
Oct 30, 2025
1.0
I guess they only hire individuals who cannot read, or just don’t care. Ordered a blizzard twice this week asking to sub items, they don’t even try.
AM
A M
Oct 2, 2025
5.0
Best Dairy Queen in the area
EK
Elsa Kellums
Sep 27, 2025
4.0
Eh it's ice cream and food ... I don't know what else to say about that
AC
Abby Croskey
Sep 20, 2025
1.0
Worst Dairy Queen ever. The blizzard was awful. It wasn’t even edible. Took 2 bites and through the rest in the trash. Waste of money and time stopping here. Not sure if they are trying to poison customers but that blizzard was not safe to eat. Avoid this place at all costs.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Medina, OH serve?
They specialize in soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 133 Northland Dr, Medina, OH 44256-1534, USA.
What are the regular opening hours for Dairy Queen Grill & Chill?
They are open daily from 10:00 AM to 8:30 PM.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, they are closed on Thanksgiving, Christmas Day, and New Year's Day. On Christmas Eve and New Year's Eve, they open from 11:00 AM to 3:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service to conveniently order and pick up food.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it offers booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible, welcoming families and children.
How can I place an order at Dairy Queen Grill & Chill?
You can order online via their website or use their mobile app to enjoy exclusive deals and rewards.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and custom cakes from DQCakes.com.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby restaurants like Twiisted Bar & Grill or TWIISTED Burgers & Sushi for a variety of dining options, or stop by AAA Medina for travel services.
Are there convenient services nearby Dairy Queen Grill & Chill for errands after a meal?
Yes, nearby services include Huntington Bank, multiple car washes like Washworks and Sgt. Clean Car Wash, and automotive stores such as O'Reilly Auto Parts.
Can I combine a visit to Dairy Queen Grill & Chill with family activities nearby?
Yes, you might consider visiting South Medina KinderCare nearby or exploring local dining options such as Ruby Tuesday or City Barbeque after your meal.