Chipotle Mexican Grill

3.9
431 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
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Business Details

3070 Medina Rd, Medina, OH
44256, United States
(330) 721-1747
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Medina & I-71 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3070 Medina Rd, Medina, OH
44256, United States

Hours

Reviews

3.9
431 reviews
5 stars
233
4 stars
87
3 stars
22
2 stars
21
1 star
68

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes, often feeling shortchanged on their orders.

Service Quality

Customer service experiences varied widely, with some praising staff friendliness while others reported rudeness and lack of attention.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and unsanitary conditions.

Order Accuracy

Numerous customers experienced issues with incorrect orders, especially with online and pickup orders.

Food Quality

While some customers enjoyed the food, others reported problems with undercooked or poorly prepared items.
  • KH
    Kendra Haynes
    Nov 1, 2025
    1.0
    Most of the staff was nice, but upon asking for meal the lady serving my friend and I was disrespectful towards us and proceeded to use a negative tone and give us dirty looks.
  • TL
    Tall Lean
    Oct 20, 2025
    1.0
    Horrendously miniscule portions. Two of the bowls were only a 1/4 filled to the middle line.
  • PP
    Proximofury
    Sep 12, 2025
    5.0
    So...I just went in there and ordered 3 burritos. First let me say all the staff was working, like the people in the back of the kitchen area were cleaning, there was a young lady cleaning the online order make table. The young man who helped me was very nice, he confirmed my choices a few times which was reassuring. After getting done with other prep a different young man came to help the lady after me with her order. They found more spicy red. Hey and then I found out Chipotle has turmeric lemonade...which btw was delicious. Anyway. Im just visiting so I can't go here again but this was a chance encounter with an outstanding staff. Thank you all very much.
  • GG
    Gianni
    Sep 1, 2025
    1.0
    Never again. Ordered a chicken bowl online . When I got home. Barely any chicken. Seriously?
  • JL
    Joe Lai-Korosec
    Aug 12, 2025
    5.0
    best chipotle in town
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Medina serve?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill on weekdays?

Chipotle is open Monday through Friday from 10:45 AM to 11:00 PM.