Customers consistently reported extremely slow service, with long wait times for food and drinks, often with little to no check-ins from staff.
Food Temperature
Many reviews mentioned that the food was served cold or lukewarm, leading to dissatisfaction with the overall dining experience.
Staff Attitude
While some servers were praised for their friendliness, numerous reviews highlighted unprofessional behavior and lack of attentiveness from staff.
Overall Experience
A significant number of customers expressed disappointment with their experiences, indicating a decline in quality and service at the establishment.
PG
Philip Gaeckle
Jan 4, 2026
1.0
We don't come here often and have been disappointed in the past so we usually stay away but had a gift card so decided to use it. Slow service that didn't really check in - an example would be getting our side dishes ordered incorrectly but still getting the upcharge in price. Food is expensive and not good (also didn't have the first three things I ordered). Not crowded (maybe 5-7 other tables) but still waited longer than needed for food (over half an hour). When we got our food it was all cold. I'd stay away and spend my $120 somewhere else with better service, food, and prices.
The follow up says to contact some link to make my inconvenience better. I don't care to make anything better just giving everybody the heads up of what to expect when you come here. Furthermore, after eating here my daughter spent the night throwing up.
DS
Doug Skilskyj
Dec 10, 2025
1.0
If I could give 0 stars I would.
Terrible visit all around tonight. We arrive and there were approximately 15 other people (people not tables) in the restaurant. Our waitress took our order promptly (6 traditional wings x 2 orders and one order of tater tots) and then we waited for 35 minutes. Never seeing our waitress again. She never stopped by to check in. After 30 minutes we had to flag down a worker who happened to be walking by to find out where our food was. Our waitress finally stopped by and said she will check on the food but last she checked only the tots were done. 5 minutes later she still had not returned with an update and we got up & walked out. They were not busy and there was plenty of laughing and joking going on with the staff (easy to hear in a mostly empty restaurant).
Waitress was not at all helpful or present.
Food was non existent.
Very poorly run. I really like wings, but it will be a long time before I go back.
WG
Wade Giles
Dec 9, 2025
2.0
Holy cow guys. We use to come here all the time. No more . This is the 2nd time that is has taken over an hour and 15 mins to get our food since we ordered. The last time was an hour an 45 minutes . We got 10 boneless wings and a chicken sandwich, and the place is dead. My recommendation is go someone else, unless you have all night to sit here with your kids.
WK
Wendy K
Dec 7, 2025
2.0
Haven't been here for awhile, it used to be a great place to eat and have lunch.
The service was really slow, food was cold. Server didn't take dirty plates away which really upsets me. I hate telling them, it should be part of your job.
Half the time couldn't find the server to get me some ranch for my wings, or mayonnaise for my friend. It wasn't that busy. Don't think I will be going back there.
MD
Matthew Dziedzicki
Dec 5, 2025
2.0
Ordered take out and app said food would be ready at 12:40 PM. Didn't leave with food order until 1 PM. You would think that would mean arriving home with fresh hot food but the wings and fries were cold and soggy.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Medina serve?
Buffalo Wild Wings in Medina serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Medina?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Medina, OH?
Buffalo Wild Wings is located at 5050 Eastpointe Drive, Medina, OH 44256, United States.
Is Buffalo Wild Wings in Medina open on weekends?
Yes, Buffalo Wild Wings is open on Saturdays from 11:00 AM to midnight and Sundays from 11:00 AM to 11:00 PM.
How can I contact Buffalo Wild Wings in Medina?
You can contact Buffalo Wild Wings in Medina by calling +1 330-764-9464.
Does Buffalo Wild Wings in Medina offer takeout options?
Yes, Buffalo Wild Wings in Medina is categorized as a takeout restaurant in addition to being a sports bar and chicken wings restaurant.
What nearby hotels are close to Buffalo Wild Wings in Medina?
Nearby hotels include Hampton Inn Medina, Red Roof Inn Cleveland - Medina, Motel 6, Fairfield by Marriott Inn & Suites Medina, and Hampton by Hilton, which are convenient for visitors looking for accommodation near the restaurant.
Are there other dining options near Buffalo Wild Wings in Medina?
Yes, nearby dining options include Bw 3 Grill & Pub, Brown Derby Steakhouse Medina, Arby's, Wendy's, Girves Brown Derby - Medina, Denny's, Bob Evans, Pizza Hut, Chipotle Mexican Grill, and Yokai Medina, providing a variety of tastes close to Buffalo Wild Wings.
What nearby places can help with transportation or travel when visiting Buffalo Wild Wings in Medina?
Nearby services for travel include several hotels like Hampton Inn Medina and Red Roof Inn Cleveland - Medina as well as automotive services like Ganley Express Service and motorcycle dealers such as Stinger Harley-Davidson and Century Harley-Davidson.
Is there a nearby coffee shop if I want a drink before or after visiting Buffalo Wild Wings?
Yes, Starbucks and GetGo are nearby coffee shops where you can enjoy a coffee or smoothie before or after your visit to Buffalo Wild Wings.