Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.
Food Quality
There were numerous complaints about cold, undercooked, or poorly prepared food items.
Staff Behavior
Feedback indicated that while some staff were friendly, many customers encountered rude or unprofessional behavior from management and employees.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others reported unsanitary conditions.
JD
Jonathan Dickinson
Nov 15, 2025
1.0
Not very good service especially pulling people from Beverly to work hear messes up orders to much Everytime I come they mess something up
MB
Megan Bolton
Oct 28, 2025
4.0
Typical McDonald's. Fast food, restaurant was clean
AB
Austin Boone
Oct 20, 2025
5.0
Great bathrooms, will be returning in the future.
SL
Steve Lacy
Oct 4, 2025
1.0
Terrible place if your a walk in you will wait forever to get your order wjhile they work the drive through . I was just there and was over 15 minutes waiting and had them refund my card.
KC
K Cook
Oct 1, 2025
1.0
This is the worst I've have ever been to! The food is always wrong! I just sent my daughter to get my grandson a happy meal, two small fries and two cups of coffee. My daughter said "I forgot my creamer, I picked the cup up and it was empty! I told her and there was also no drink to go with the happy meal so I sent her back again. She calls me , they acted like she was lying! So, I then called them, she actually said " the lids were busted" no I told her they were not touched! " She then says they were drunk out of" No there was nothing to drink! My daughter worked there before and they didn't like her even called her by name when I sent her back! Look , I have no reason to scam McDonald's, We paid full price just like everyone else or they wouldn't have bothered giving us the 2 empty cups! Also, no drink with the happy meal! We live 10 minutes away and she went right back, there was no time to drink 2 hot coffee's! I could of bought new ones but don't appreciate being called a liar! I'm a good Christian person! I have to ask the owners and I am calling the corporate office, who do you have running that place? They made a mistake not filling up the cups and not giving us a drink to go with the kids meal and being treated like a criminal is not ok! The line is always backed up the food is wrong every time and the managers are absolutely rude! I have talked with so many local people who say the same thing! It's not like it was a lot of money we lost, but It was definitely a matter of principle! These rude people do not fit in with our charming little town and feel like they should be replaced with people who respect the community! How many employees do they go through as well? It's because they treat new employees like dirt, if they think they don't go by their own standards, when in reality they are the outcast! They do not deserve one star!!