When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mayfield Heights Mayfield Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
I had a phenomenal experience for my first time trying Wingstop wings. My friend told me about the new Citrus Mojo sauce. I stopped in as a late night craving. Even though they were busy with doordash orders and other online orders, the two gentlemen making the wings were attentive and prompt and courteous as soon as I walk in. They let me try the flavor of the sauce with some fries. I was extremely impressed with the customer service I received. The new employee, Javier, and I apologize if I spelled it incorrectly, demonstrated his amazing work ethic and his interaction with the customers was friendly and professional. The other gentlemen making the wings and who took my order was just as polite and professional even though they were busy. I will definitely be going back to this location again. I just wanted to share my experience because as a new customer they did an A+ job. Oh and I also appreciate it the way that they handled the food and were very careful about checking the other orders that were going out and also the way that they secured the the food in the containers and in the bags.
PC
P D C
Apr 3, 2026
1.0
Awful. Ordered three things in all three things were wrong.
SO
Steve's Out
Mar 17, 2026
1.0
I made a 150 dollar order for a party and messed up every wing and sauces and didn't even give me whay I order and have yet to be contacted or refund the worse place do not I repeat do not big order the staff is so rude amd worthless its unreal that they even have a job or this place stay open corporate has yet to reach out either
VF
Vincent Fleming
Mar 15, 2026
1.0
Decided to try this location on 03/14/2026, huge mistake on my part!
1) I arrive at the counter, and the lady stares at me like why am I there, duh for wings, she seems to not understand my super complicated order 10 garlic parm wings, she asked me 3 times what I need, that should have been my clue to leave.
2) I order at 8:01pm ,people that ordered after me received their food and exited I ask the clueless lady what is the deal, where is my food? (During my long wait I hear the phone ring there for 10 minutes before someone finally answer ) now It is 8:31pm, she tells me with a straight face, they must have mobile ordered, okay I say if that is true why are they paying at the register, no answer from her. Okay anyway how long for my food? no answer again, 2 minutes later here is my order. I get home and try the wings they are the worst wings I have ever had in my life, how can they be dry, rubbery and undercooked.
This place is horrible, terrible customer service and bad food. I say fire the crew from that night and start over, I would rather deal with AI.
VD
Vijay Durgesam
Feb 24, 2026
1.0
This was one of the worst experiences I’ve had at a wing store. I placed my order and was told it would take 20 minutes. After waiting nearly an hour, my order still wasn’t ready. There was no sense of urgency, no updates, and no apology for the delay.
What made it even more frustrating was that the staff were not even focused on preparing orders. Instead of working efficiently, they were talking and playing around with each other while customers were left waiting. It honestly felt like they didn’t care at all about customer service or people’s time.
If you value your time, I would not recommend this place. Extremely slow service, unprofessional behavior, and very poor management. Definitely not coming back.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Mayfield Heights Mayfield Rd?
Wingstop Mayfield Heights Mayfield Rd is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Mayfield Heights offer delivery and pickup services?
Yes, you can order online for carryout and delivery through their menu link: https://www.wingstop.com/location/wingstop-1580-mayfield-heights-oh-44124/menu.
What types of wings and flavors does Wingstop Mayfield Heights offer?
They offer classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Mayfield Heights have a drive-through service?
No, Wingstop Mayfield Heights does not offer a drive-through service.
What payment methods are accepted at Wingstop Mayfield Heights?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Mayfield Heights located?
Wingstop Mayfield Heights is located at 6649 Mayfield Rd, Mayfield Heights, OH 44124, USA.
Are there any beauty salons near Wingstop Mayfield Heights for customers visiting the area?
Yes, nearby beauty salons include Republic The Salon, Dazzled Vanity, Silk Body Boutique, May-Som Building, Stephanie Guerra at HoneyRose Beauty Co., Mane Muse Studio, and Beauty in the 216.
What dining options are available near Wingstop Mayfield Heights?
Nearby dining options include Master Pizza (Italian), Parkside Grille (American and Mexican), Mr. Hero (Sandwich shop), Tahj Mahal (Fast food and beauty salon), and Grand China (Chinese and Asian cuisine).
Is there a convenient coffee shop near Wingstop Mayfield Heights for customers to visit before or after their meal?
Yes, Starbucks is close by, along with convenience stores like Circle K and Mayfield And SOM Center Road which also serve coffee.
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