When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mayfield Heights Mayfield Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
This was one of the worst experiences I’ve had at a wing store. I placed my order and was told it would take 20 minutes. After waiting nearly an hour, my order still wasn’t ready. There was no sense of urgency, no updates, and no apology for the delay.
What made it even more frustrating was that the staff were not even focused on preparing orders. Instead of working efficiently, they were talking and playing around with each other while customers were left waiting. It honestly felt like they didn’t care at all about customer service or people’s time.
If you value your time, I would not recommend this place. Extremely slow service, unprofessional behavior, and very poor management. Definitely not coming back.
RS
Rahul Siddhartha
Feb 21, 2026
1.0
The most horrible staff and management ever… never ordering from here again….
The ETA for the order was 15 mins earlier, got it done after 90 mins… bullshit
EW
Eniyah Williams
Feb 11, 2026
1.0
ordered at 7:17pm to pick up at 8pm. when i arrived i gave them my name and the lady there had the worst attitude ever saying they didnt have an order under my name so i showed her my phone and she magically found my ticket saying she didnt see it. so i waited 40 minutes and the rude lady told the cleaning lady to “call out my name, she’s sitting over there, that girl right there” lmao and i checked the bag to make sure everything was right. the first box of tenders was right so i assumed the second would be. NOPE my order was WRONG after dealing with that ladies shitty attitude. find better employees that don’t hate their jobs because i was very calm and respectful the entire time and didn’t even mind waiting cause mistakes happen but the attitude and getting the order wrong is just ridiculous. i even tipped online and this just reminded me why i never do smh.
TH
Tinh V Ho
Feb 8, 2026
1.0
Terrible food service that took forever to complete the order. Waited 3.5 - 4 hours for my order. Management has no idea how to manage orders to get the completed. There were 20+ orders just sitting on tables waiting to be picked up for over 1+ hour. Workers were just standing around not making food. There is absolutely no urgency when it comes to making the food in a timely manner.
AD
Allynne DeShay-Scott
Feb 8, 2026
1.0
Been to this location multiple times and never will. If you order from this place, you may never get your food. They go as slow as they can until the place closes and then they’ll say they had no time. They have enough people to make food but they make one order at a time. Girl in the back applying lip gloss, they’re just talking and chatting instead of making food and they’re openly on their phones.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Mayfield Heights Mayfield Rd?
Wingstop Mayfield Heights Mayfield Rd is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Mayfield Heights offer delivery and pickup services?
Yes, you can order online for carryout and delivery through their menu link: https://www.wingstop.com/location/wingstop-1580-mayfield-heights-oh-44124/menu.
What types of wings and flavors does Wingstop Mayfield Heights offer?
They offer classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Mayfield Heights have a drive-through service?
No, Wingstop Mayfield Heights does not offer a drive-through service.
What payment methods are accepted at Wingstop Mayfield Heights?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Mayfield Heights located?
Wingstop Mayfield Heights is located at 6649 Mayfield Rd, Mayfield Heights, OH 44124, USA.
Are there any beauty salons near Wingstop Mayfield Heights for customers visiting the area?
Yes, nearby beauty salons include Republic The Salon, Dazzled Vanity, Silk Body Boutique, May-Som Building, Stephanie Guerra at HoneyRose Beauty Co., Mane Muse Studio, and Beauty in the 216.
What dining options are available near Wingstop Mayfield Heights?
Nearby dining options include Master Pizza (Italian), Parkside Grille (American and Mexican), Mr. Hero (Sandwich shop), Tahj Mahal (Fast food and beauty salon), and Grand China (Chinese and Asian cuisine).
Is there a convenient coffee shop near Wingstop Mayfield Heights for customers to visit before or after their meal?
Yes, Starbucks is close by, along with convenience stores like Circle K and Mayfield And SOM Center Road which also serve coffee.
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