Wingstop

3.1
314 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mayfield Heights Mayfield Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
6649 MAYFIELD RD, Mayfield Heights, OH
44124, United States

Hours

Reviews

3.1
314 reviews
5 stars
105
4 stars
52
3 stars
32
2 stars
23
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing undercooked or poorly seasoned wings.

Service Speed

Numerous reviews highlighted slow service, with long wait times for both dine-in and takeout orders.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and equipment.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, with some praising helpful employees while others reported rude or unprofessional behavior.
  • PM
    Pamela McDowell
    Nov 27, 2025
    1.0
    I ordered take out to feed my family dinner thanksgiving eve, because I knew my husband and I had to put in alot of work to prepare thanksgiving dinner. This food was extremely disgusting! The wings skin were covered in so much fat it was inedible. I requested extra crisp for two of my four orders to alleviate this issue and it was still soggy skin. My daughter was the only person that could enjoy her meal (boneless combo) the other three were thrown to the trash and we had to eat cereal for dinner! We were better off just grabbing little ceaser pizza. I paid almost $55 for TRASH food and stomachaches. Wingstop level of quality has gone down drastically, we will not be back again! Dave’s hot chicken is worth the extra distance next time.
  • MW
    Melissa Woolstrum
    Nov 22, 2025
    5.0
    The wings were absolutely amazing. We got four different kinds. Had never had Wingstop before but we will definitely be finding another one. The fries were out of this world fresh and had just the right seasoning on them.
  • BL
    Benjamin Lackey
    Nov 6, 2025
    5.0
    Food is excellent attention in the service.
  • DT
    Dr. Dena T
    Oct 31, 2025
    3.0
    Good wings, slow service. And truthfully the place could use a coat of paint...
  • AA
    Azaria
    Oct 16, 2025
    2.0
    20 minute wait for a burger and fries when there’s only two customers in the store. Terrible customer service, way too much joking and playing around in the back

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.