When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mayfield Heights Mayfield Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported inconsistent food quality, with many experiencing undercooked or poorly seasoned wings.
Service Speed
Numerous reviews highlighted slow service, with long wait times for both dine-in and takeout orders.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and equipment.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, with some praising helpful employees while others reported rude or unprofessional behavior.
PM
Pamela McDowell
Nov 27, 2025
1.0
I ordered take out to feed my family dinner thanksgiving eve, because I knew my husband and I had to put in alot of work to prepare thanksgiving dinner. This food was extremely disgusting! The wings skin were covered in so much fat it was inedible. I requested extra crisp for two of my four orders to alleviate this issue and it was still soggy skin. My daughter was the only person that could enjoy her meal (boneless combo) the other three were thrown to the trash and we had to eat cereal for dinner! We were better off just grabbing little ceaser pizza. I paid almost $55 for TRASH food and stomachaches. Wingstop level of quality has gone down drastically, we will not be back again! Dave’s hot chicken is worth the extra distance next time.
MW
Melissa Woolstrum
Nov 22, 2025
5.0
The wings were absolutely amazing. We got four different kinds. Had never had Wingstop before but we will definitely be finding another one. The fries were out of this world fresh and had just the right seasoning on them.
BL
Benjamin Lackey
Nov 6, 2025
5.0
Food is excellent attention in the service.
DT
Dr. Dena T
Oct 31, 2025
3.0
Good wings, slow service. And truthfully the place could use a coat of paint...
AA
Azaria
Oct 16, 2025
2.0
20 minute wait for a burger and fries when there’s only two customers in the store. Terrible customer service, way too much joking and playing around in the back
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Mayfield Heights Mayfield Rd?
Wingstop Mayfield Heights Mayfield Rd is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Mayfield Heights offer delivery and pickup services?
Yes, you can order online for carryout and delivery through their menu link: https://www.wingstop.com/location/wingstop-1580-mayfield-heights-oh-44124/menu.
What types of wings and flavors does Wingstop Mayfield Heights offer?
They offer classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Mayfield Heights have a drive-through service?
No, Wingstop Mayfield Heights does not offer a drive-through service.
What payment methods are accepted at Wingstop Mayfield Heights?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Mayfield Heights located?
Wingstop Mayfield Heights is located at 6649 Mayfield Rd, Mayfield Heights, OH 44124, USA.
Are there any beauty salons near Wingstop Mayfield Heights for customers visiting the area?
Yes, nearby beauty salons include Republic The Salon, Dazzled Vanity, Silk Body Boutique, May-Som Building, Stephanie Guerra at HoneyRose Beauty Co., Mane Muse Studio, and Beauty in the 216.
What dining options are available near Wingstop Mayfield Heights?
Nearby dining options include Master Pizza (Italian), Parkside Grille (American and Mexican), Mr. Hero (Sandwich shop), Tahj Mahal (Fast food and beauty salon), and Grand China (Chinese and Asian cuisine).
Is there a convenient coffee shop near Wingstop Mayfield Heights for customers to visit before or after their meal?
Yes, Starbucks is close by, along with convenience stores like Circle K and Mayfield And SOM Center Road which also serve coffee.