Taco Bell

2.7
946 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5855 Mayfield Road in Mayfield Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5855 Mayfield Road, Mayfield Heights, OH
44124, United States

Hours

Reviews

2.7
946 reviews
5 stars
240
4 stars
135
3 stars
106
2 stars
70
1 star
395

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and in-store.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.

Customer Service

Feedback indicated a lack of professionalism and poor customer service from staff, including rudeness and indifference.

Food Quality

Several reviews mentioned that the food was poorly prepared, cold, or not as expected, leading to dissatisfaction.
  • LH
    logan heise
    2 days ago
    1.0
    Takes forever to get food/drink took 30 minutes to get cinnamon twists and medium drink.
  • MD
    Markus DePompei
    Dec 23, 2025
    1.0
    They will constantly tell drivers that someone has already picked up your food and then will not remake anything. DO NOT ORDER FROM HERE!!
  • TP
    Thomas Providenti
    Dec 22, 2025
    4.0
    No napkins in the bag. Never asked if I wanted hot sauce or not.Had to ask for receipt.
  • MI
    Michael Charles III
    Dec 21, 2025
    5.0
    I love my taco bell. Everything is okay in moderation. The cantina menu is delicious but a bit high in price.
  • LM
    Les Murphy
    Nov 27, 2025
    3.0
    It's Taco Bell. You know what you are getting when you go there. It's over processed "Mexican" food. You get it because you are a teenager and don't know better or you are nostalgic for when you were a teenager. You order the same thing you always get and then regret it later that day. They know what they are about though and haven't tried to hide it. They even made a pie out of Baja Blast. I can respect that level of brand authenticity.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru at Taco Bell is open from 9:00 AM to 3:00 AM Monday through Wednesday, and from 9:00 AM to 4:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or through the mobile app for pickup or delivery.