Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mayfield Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
754 reviews
5 stars
409
4 stars
161
3 stars
81
2 stars
43
1 star
60
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders, including wrong drinks and missing items.
Customer Service
Feedback on staff friendliness is mixed; while some praised the service, others reported rude interactions.
Product Quality
Several reviews noted stale donuts and inconsistent coffee quality, with some items being unavailable.
Speed of Service
While many customers appreciated the quick service, others experienced long wait times and slow drive-thru.
Cleanliness
The location is generally described as clean, contributing positively to the customer experience.
- MBMakayla BartolozziNov 15, 20255.0Impressed lately! Great job management and crew. Keep it up this holiday season
- LWLatoya WarrenOct 23, 20255.0Potatoes was not done
- JBJavalene BradenSep 13, 20252.0ordered a brown sugar shaken espresso with pumpkin added. she rang in a regular shaken espresso with pumpkin problem here is wrong drink first of all and i’m severely lactose intolerant the brown sugar shaken espresso is made with oat milk the other isn’t. i was given a drink with regular milk in it and didn’t know until after i took a good chug and realized within 3 minutes of having said drink my stomach was already upset and the new drink still didn’t seem to be made right that was because upon me requesting a dairy free drink they proceeded to not tell me the flavor shot i wanted had dairy in it had to go in a third time to question the syrup ingredients and just end up getting my drink made regular
- GRGretchen RothacherSep 13, 20251.0Placed a mobile order and part of the order I requested a decaf latte. When I arrived to pick up my order the worker told me they were out of decaf coffee and asked if there was something I wanted as a replacement. Being pregnant I can’t have the caffeine so there were no other drink options and I asked if I could just replace with a food item he said yes then said he had to double check. He came back saying they don’t normally do that and to keep it in mind for next time. Then proceeded to not even give me the item I asked for as a replacement but instead a plain donut with nothing on it. I could care less if they’d said no we can’t do that but at least after scolding me like I come through there multiple times a day everyday to keep that in mind for next time on what I can replace the item they were out of with. They should probably keep that in mind for all future orders to actually give customers the correct items they ordered and also not speak to them scolding them like they’re the problem.
- MHM HarrisAug 23, 20254.0Decent customer service but donuts and fillings smaller, usually out of the best ones.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Mayfield Heights, OH?
Dunkin' is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' in Mayfield Heights offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online through their order URL.
What special holiday drinks are available at Dunkin' right now?
Try the new Cookie Butter Cloud Latte, returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from the holiday menu.
What types of meals does Dunkin' in Mayfield Heights serve?
Dunkin' serves breakfast, lunch, and brunch meals all day.
What payment methods does Dunkin' accept?
Dunkin' accepts credit and debit cards for payment.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there other coffee shops near Dunkin' in Mayfield Heights?
Yes, there is another Dunkin' nearby, offering donuts and smoothies, perfect for coffee lovers in the area.
What nearby places can I visit after grabbing a coffee at Dunkin'?
You might enjoy visiting Harbor Freight for hardware needs, Guitar Center for music gear, or picking up a pie at Pick Your Pie, all within a short distance from Dunkin'.
How can nearby services like Third Federal Savings & Loan be useful to Dunkin' customers?
After enjoying your coffee, you can conveniently visit nearby Third Federal Savings & Loan for banking or mortgage services, combining errands in one trip.