Customers reported inconsistent food quality, with issues such as cold meals, small portions, and missing ingredients.
Service Issues
Several reviews highlighted poor customer service, including rude staff interactions and slow service during busy times.
Cleanliness
The restaurant was generally noted for being clean, but some customers mentioned areas needing better upkeep.
Staff Friendliness
While some customers praised friendly and helpful staff, others experienced unprofessional behavior from employees.
JW
Joshua Williams
Nov 29, 2025
1.0
My wife and I placed an online order for dinner tonight. We live 15-20 minutes away from the mayfield Bibibop. I ordered two bowls and my wife ordered one.
Within my wife’s bowls, she was supposed to have black beans. She literally got 3-4 beans…
Within one of my bowls, I had ordered the crispy Korean chicken, with extra chicken (additional $5). I got a total of 5 chunks of chicken.
Almost a $50 order just to get ripped off. Thank you corporate America and owners who aren’t involved.
SM
Stephanie Misny
Nov 8, 2025
5.0
Friendly staff. Fresh healthy food served up quick. Hard to beat.
BA
Bia A
Nov 7, 2025
3.0
Food is kool when they have what I want !and the hours need to be updated on google because I pulled up at 855 and they were closed
II
Izzie
Oct 30, 2025
1.0
the salmon was cold and over cooked. food was alright but not the best it could be. was not worth it
JC
J C
Oct 28, 2025
2.0
I don't understand how a place like this can only have two people working the entire restaurant during lunch rush. This is obviously going to lead to the employees rushing, making inconsistent bowls and getting orders wrong. I feel for the poor girl who was working the entire assembly line by herself with a line out the door on a recent Friday afternoon. Get some more employees in here so this place can run properly, and so you aren't working the ones who do show up into the ground.
Frequently Asked Questions About BIBIBOP Asian Grill
What are the regular dining hours for BIBIBOP Asian Grill in Mayfield Heights?
BIBIBOP Asian Grill is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does BIBIBOP Asian Grill offer delivery and pickup services?
Yes, BIBIBOP Asian Grill offers both in-store pickup and delivery services.
Are there any drive-through or takeout options available at BIBIBOP Asian Grill?
No, BIBIBOP Asian Grill does not offer drive-through or takeout options as all such hours are marked closed.
What payment methods are accepted at BIBIBOP Asian Grill?
BIBIBOP Asian Grill accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is BIBIBOP Asian Grill located?
It is located at 1288 Som Center Road, Mayfield Heights, OH 44124, USA.
What type of cuisine and dining experience does BIBIBOP Asian Grill provide?
BIBIBOP Asian Grill offers Asian fusion cuisine with a focus on Korean dishes, including gluten-free options, in a casual attire setting.
Are there any nearby places where I can get a haircut or beauty services near BIBIBOP Asian Grill?
Yes, Best Cuts and Supercuts are nearby hair styling and barber salons where you can get haircuts and beauty services.
What shopping options are available near BIBIBOP Asian Grill at SOM Center Plaza?
SOM Center Plaza nearby offers a variety of retail stores where you can shop before or after dining at BIBIBOP Asian Grill.
What are some nearby dining options besides BIBIBOP Asian Grill?
Nearby dining options include Georgio's Oven Fresh Pizza, Charleys Cheesesteaks and Wings, Big Boy's Burgers and Shakes, Charleys Philly Steaks, Potbelly Sandwich Shop, and Jimmy John's for a variety of cuisine choices.
How can I place an order online for BIBIBOP Asian Grill?
You can place an order online through their website at https://order.bibibop.com/menu/bibibop-mayfield-heights-som-center/.