Service Quality
Customers reported mixed experiences with service, noting both friendly staff and instances of poor customer service, including order mistakes and unresponsive employees.
Food Quality
While many customers enjoyed the food, there were frequent complaints about the freshness and quality of ingredients, with reports of old or improperly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area, with customers expressing concerns about dirty tables and overall hygiene.
Order Accuracy
Multiple customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration.
Atmosphere
The atmosphere received mixed reviews, with some praising the cozy environment while others noted it felt dingy or unkempt.