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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.2
(661 reviews)

Business Details

491 West Dussel Drive, Maumee, OH
43537, United States
(419) 897-7800

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Maumee is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
491 West Dussel Drive, Maumee, OH
43537, United States

Hours

Reviews

4.2
661 reviews
5 stars
345
4 stars
180
3 stars
68
2 stars
27
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and instances of poor customer service, including order mistakes and unresponsive employees.

Food Quality

While many customers enjoyed the food, there were frequent complaints about the freshness and quality of ingredients, with reports of old or improperly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area, with customers expressing concerns about dirty tables and overall hygiene.

Order Accuracy

Multiple customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration.

Atmosphere

The atmosphere received mixed reviews, with some praising the cozy environment while others noted it felt dingy or unkempt.
  • BE
    Bonnie Edinger
    4 days ago
    3.0
    The food and service here are good but the background ‘music’ is horrific. The soundtrack is unsettling and I will avoid this location in the future. I am not advocating for any particular type of music but this is ridiculous. Creepy nightmarish-.types of sounds do not add to my meal enjoyment nor my relaxation.
  • CC
    Chancey
    Feb 17, 2026
    4.0
    Broccoli and cheddar soup!!
  • BS
    Brooke Schumacher
    Jan 20, 2026
    5.0
    I enjoy coming to this location from time to time - especially when Keyasia is working. She has a way of remembering patrons and is so kind. Thank you for a "welcoming" environment.
  • JP
    J P
    Jan 10, 2026
    1.0
    I have a generally big family and we don’t really go there in person. The food is good, but whenever we go to pick up our online orders, we are almost always short at least one main item while still being charged for it. After the first 2-3 times, we stopped getting Panera for a while, but we wanted some today and said it was fine. Today was the straw that broke the camels back on me debating whether I should post a review. We were shorted multiple main items including sandwiches and soups and were still charged. I understand a mishap 1-2 times, but come on. We have about a 15 minute drive to and fro which isn’t that bad, but when you come home from a 12 hour shift and then have to drive back out because Panera misplaced or didn’t even make half the order, it’s anything but fun. Please do better; we really do like the food.
  • DM
    Denise Maffey
    Nov 14, 2025
    5.0
    I got a pick 2. Squash soup is back on the menu. Yay. I'm still missing Sierra Turkey sandwich. That was my favorite. I'll return to a Panera soon.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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