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McDonald's

3.2
(1279 reviews)

Business Details

1401 Arrowhead Rd, Maumee, OH
43537, United States
(419) 897-0840
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 Arrowhead Rd, Maumee, OH
43537, United States

Hours

Reviews

3.2
1,279 reviews
5 stars
358
4 stars
251
3 stars
247
2 stars
120
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for food, both in drive-thru and mobile orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers complained about cold or stale food, with some noting that items were not fresh or properly cooked.

Staff Attitude

Feedback indicated that staff were often rude or unprofessional, contributing to a negative customer experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty areas around the drive-thru and inside the restaurant.
  • AC
    Allea Ceballos
    1 day ago
    1.0
    So I came through I got two 6pc happy meal and a spicy chicken meal and my kids are from school I’m at work I get a phone call about one of my child meal didn’t have the nuggets inside I called McDonald twice the first time I ask for a manger I explain she hang up the phone I called back again she picked up and I ask why did you hang up and she hang up again I’m not sure understand why is it so difficult for her to understand or explain to me why was my child meal didn’t have the nuggets but the rudeness of the hanging up the phone mean she does not need to be a manger for McDonald if they are operating like that then needless to say McDonald has lower it’s standards for the amount of customers service it’s goes through and I understand they are busy but again all I was asking for was a reason to why not a hang up on my face on the phone
  • PZ
    Payton Ziemski
    1 day ago
    1.0
    Bro this location blows, ordered a pie, said they didn’t have any. Didn’t offer a solution or alternative, didn’t receive a refund. This has happen twice now…
  • CM
    Craig Myrice
    3 days ago
    1.0
    Ordered 2 4pc strips and get 2 3pc strips. I can kinda deal with that. But when I order a bacon dbl QPC no onions or mustard. I get a dbl QPC w mayo onions ketchup and cheese. WTH!
  • DF
    Douglas Freeman
    Feb 25, 2026
    2.0
    The ice tea was rancid. Service extremely slow.
  • GO
    Griffin Orzechowski
    Dec 4, 2025
    2.0
    Placed a mobile order at 10:12 just to be told to sit and pull into the pull in spots, I ordered a signal sandwich and a hasbrown and it took 15 mins? I’m on my break at work that is a 30 minute break and didn’t even get the chance to pick up my food beacuse they pulled me in the spot…. Wasted money and time for nothing..

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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