Chipotle Mexican Grill

Reviews

• KS

  Kelly Smith

  Feb 23, 2026
  5.0
  To the gal making to go orders this evening: I could smooch you on the mouth. This is DIVINE. I just picked up my order like ten minutes ago and it’s *chefs kiss* ILYSM
• CS

  Cameron Singleton

  Jan 31, 2026
  5.0
  Probably the best Chipotle in the world idk
• AL

  Ardith Listeman

  Jan 23, 2026
  1.0
  I placed an order for delivery. My name was on the bag, however, there were items I didn't order with other people's names. I called and was unable to speak with anyone. I will never order from Chipotle or go there again. Horrible customer service.
• LS

  LaTricia Smith

  Jan 7, 2026
  5.0
  Went to the Maumee Chipotle last night around 8:15 and was met with the best customer service I've had in YEARS, from any food establishment. It was so refreshing, felt like I had warped back to the early 2000s lol. The black gentleman serving the food needs a raise, a gift card, a salute, an all expense paid vacation and the young white lady who rung us out can join him; They were both great. I was even more pleasantly surprised when I got home and the food was delicious. I again warped back to when Chipotle first opened and everything was seasoned and portioned to perfection. They even remembered to put my vinaigrette in the bag for my salad! Kudos kudos kudos and thank you for a much needed all around pleasant experience
• CR

  Charleigh Rose

  Jan 3, 2026
  1.0
  Terrible service and extremely unprofessional behavior. I visited the Conant St. Chipotle in Maumee and ordered a cheese quesadilla made the same way as a kids quesadilla, just with a regular tortilla. I explained this clearly at the start. The employee said he needed to ask his manager, then confirmed it was fine and charged me for a regular entrée, which I had no issue paying. After paying, I saw my quesadilla being made the wrong way and politely asked about it. I was then spoken to rudely and told it “wasn’t allowed,” which was never explained to me earlier. Had I been told that upfront, I would not have ordered. A manager then intervened and spoke to me in an equally rude and dismissive manner, arguing with me instead of resolving the issue—despite this exact order being made for me multiple times before at this location. I requested a refund, which the cashier did not know how to process, and the manager responded by angrily snapping at him in front of customers. This was unacceptable and unprofessional toward both customers and staff. As a frequent Chipotle customer, this experience was genuinely disappointing. I have always enjoyed Chipotle and chosen it regularly because of the consistency and quality I expect. Unfortunately, this visit fell far short of those standards, and I hope this location takes this feedback seriously so other loyal customers do not have a similar experience.

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