Buffalo Wild Wings

3.8
1655 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
425 West Dussel Drive, Maumee, OH
43537, United States

Hours

Reviews

3.8
1,655 reviews
5 stars
696
4 stars
408
3 stars
233
2 stars
89
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and drinks, with some experiencing poor service and unresponsive staff.

Food Quality

Many reviews highlighted issues with food temperature, with complaints about cold or poorly prepared items, including wings and burgers.

Staff Performance

While some staff members received praise for their service, others were noted for having a negative attitude or being inattentive.

Management Concerns

Several customers expressed dissatisfaction with management's handling of complaints and overall restaurant operations.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and praised specific servers for their excellent service.
  • CW
    Cristina Vasquez Whitacre
    Jan 5, 2026
    2.0
    Not sure where to begin. I imagine they are short staffed...at least I hope. We were told at check in it was a 15 mn wait for a table and a 45mn for food. Soooo ok we were in no rush. The restaurant was filthy, many open tables but they were alllll dirty. So we sat at the bar and no better. Just as dirty, slow service and then my wings were very luke warm along with my potato wedges... some cold. The sauce for my wings were just plopped in my bowl. Just overall bad. My hubby's Philly cheese steak sub was bite size!! Or maybe a kids menu portion? Nothing like the menu picture. Sorry bdubs but not going back. I'm glad you have regulars.
  • JL
    John Luther
    Jan 4, 2026
    1.0
    Had a pick up scheduled for 12:40 and didn’t receive it untill 1:05 when we asked why it wasn’t ready we were told that they gave our food to a few other tables because they had a large rush of people come in. On top of that they gave us the wrong type of fries. This is the 5th time they have not had our order ready.
  • AA
    A Ann
    Dec 31, 2025
    1.0
    LOVE the girl cashier NEEDS TO FIND ANOTHER JOB. If you don’t like customer service go work somewhere else!! I called in on new year for an order and a drink and got charged for a drink when we came to pick up she’s denying we got charged and we have a drink. ACTING SO RUDE AND APPARENTLY THEY ARE RUDE AND THINK ITS OKAY TO ACT LIKE THAT BECAUSE THEY HAVE BEEN BUSY. 8 months pregnant and all I wanted was that damn lemonade but I won’t ever come back to this location the buffalo wilds on central are way nicer. I won’t support a restaurant that think it’s okay to treat customers shady on a holiday. If your so miserable that it’s busy find another job.
  • FA
    Felicia Arend
    Dec 28, 2025
    1.0
    How do you mess up plain wings so they messed up the plain wings had to wait another 35 minutes after 45 no biggie stuff happens by the time I got home all the food that sat was cold and dried out The wings were the only thing that was good and they tasted like fish the hatch chili burger had a half pound of peppers and I spent 110$ didn’t even finish the burger 🍔 and the other one had soggy bread my first time at this location, we normally go to the one on Central and we love it this place. It seemed different. Like a regular restaurant not bww
  • AN
    Ashton Niese
    Dec 22, 2025
    1.0
    Waitresses were not prepared, granted it was not during dinner rush but that’s no excuse. We had to wait a long time just for the waitresses to find menus for us. We asked for ranch on our wrap and it wasn’t on the entire wrap, just on one specific spot. We were not offered boxes for our meal and when attempting to wave someone down for one, they made eye contact with me and went the other direction. Overall very poor experience…

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Maumee offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Maumee?

It is located at 425 West Dussel Drive, Maumee, OH 43537, United States.