Buffalo Wild Wings

3.8
1642 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
425 West Dussel Drive, Maumee, OH
43537, United States

Hours

Reviews

3.8
1,642 reviews
5 stars
695
4 stars
408
3 stars
233
2 stars
88
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times for food, and inattentive staff.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with specific complaints about wings and other menu items.

Staff Performance

While some staff members received praise for their service, others were criticized for rudeness and lack of attention to customers.

Management Concerns

Several reviews indicated dissatisfaction with management's response to issues, including poor communication and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly highlighting specific servers like Bruce for excellent service.
  • BB
    Bruce Bair
    Nov 12, 2025
    5.0
    I enjoy going to Buffalo wild wings. The wings have gotten smaller is the only drawback. I really like the atmosphere and all the different sports TV programs they have on. Any sports you can think of. You can always ask them to change the channel if there's something special you want to look at. The people are usually very friendly and accommodating. The french fries are very good. I get my sauces on the side and try three or four different ones. Right now through Christmas you can buy a $50 gift card and get a free $10 gift card. I get about $200 every year in gift cards. It is a pretty good deal.
  • KB
    Ken Buck
    Nov 11, 2025
    5.0
    Maaaan what the hell is this new queso dip? I hope it was just a temp sub. Besides that fire as always. I just wish I knew for sure if the recipe changed cause I won't order it to dip my wedges in anymore. The queso is probably technically better now for chips but meh.
  • DD
    Dave
    Oct 28, 2025
    2.0
    Wings were good but a little small. Service at this place was sub-par. Seems to be the common denominator at most BWW’s. We ordered drinks, appetizers and menu items. Drinks took 15 minutes with a bartender who was not very busy. Appetizers arrived with no napkins or small plates. The server “Nena” was too busy talking with the other servers and didn’t bother to check with us very often. Again this is the typical service at most BWW’s and they really don’t seem to care.
  • TE
    Tish Easter-Scott
    Oct 28, 2025
    3.0
    My son and I went for lunch one Sunday. Service was great, there were alot of people coming in the same time as us. All size groups we were seated fairly fast. We did the pick 6 deal. My son got wings i got a burger. I ate half the burger and felt sick. I had to run to the restroom to puke it up. I didn't mention it to my server. I just asked for the check and left. My son had no complaints with his wings. I would probably never order a burger from there again. To be honest they may be my last choice for wings because of that. 🤷‍♀️
  • AS
    Alex S.
    Oct 22, 2025
    2.0
    Place an order and got a confirmation email that it would be ready in a half hour. Get to the restaurant just to get told it'll be another 5-10 mins which is kind of wild for it being the quietest bdubs I've ever been too. Ended up sitting for 20 extra mins for two things while the front staff just stood around and messed with the kitchen staff while cussing and using slurs towards each other while customers were within earshot. Not a good look especially considering the bdubs in Perrysburg has been killing it.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Maumee offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Maumee?

It is located at 425 West Dussel Drive, Maumee, OH 43537, United States.