This profile is uncertified and using publicly sourced data
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Business Details
About
American RestaurantBreakfast RestaurantBurger Joint
Discover the burger that started it all at Menches Brothers in Massillon, Ohio — home of the Original Hamburger, invented in 1885 by Frank and Charles Menches at the Erie County Fair. Every burger is handcrafted using the same original family recipe and topped with our signature Big Mench Sauce — the result of 140 years of flavor evolution. Enjoy our full menu of heritage favorites, breakfast classics, and all-American comfort food. Dine in or carry out today and taste where America’s first hamburger was born!
#BestBurgerNearMe #MassillonEats #BurgerThatStartedItAll
Location
Menches Brothers Of Massillon
235 Lincoln Way West, Massillon, OH
44647, United States
Hours
Monday7:30 AM - 8:30 PM
Tuesday7:30 AM - 8:30 PM
Wednesday7:30 AM - 8:30 PM
Thursday7:30 AM - 8:30 PM
Friday7:30 AM - 8:30 PM
Saturday7:30 AM - 8:30 PM
Sunday7:30 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.