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McDonald's

3.4
(655 reviews)

Business Details

5554 Wales Ave NW, Massillon, OH
44646, United States
(330) 833-2655
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5554 Wales Ave NW, Massillon, OH
44646, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.4
655 reviews
5 stars
221
4 stars
132
3 stars
121
2 stars
59
1 star
122
  • KS
    Kaitlyn S
    1 day ago
    1.0
    Oh this place. Let me start by saying you should NEVER tell your drive thru customers it will be 10-15 minutes... from a managers mouth. Dont go and order frozen drinks as they will NOT be frozen by the time you leave there!! I said if its gonna be 10-15 minutes you'll have to remake the liquid frozen drinks I ordered. It won't be that long they are waiting on the steak part of your Mcgriddle. OK cool. Pull up. Finally 9 minutes later guy shows up and says im sorry they messed your order up... im sorry it went from waiting on and item to finish cooking to yall messed it up? And my frozen drinks are melting??? Maybe its management maybe its just people but jesus do better.
  • KC
    Kain Cline
    Mar 4, 2026
    2.0
    Very rude and made me fell rushed when there was no line. Lady taking order was very snobby.
  • DF
    Dan Fouts
    Dec 9, 2025
    4.0
    Always ask for your food fresh and they do a great Job 👍 ☺️
  • CB
    Candy Briggs
    Nov 19, 2025
    1.0
    First gave us a cup with lid that did not fit and had no remedy how we were not spilling it! Next they gave us wrong order and don’t want to do a thing about Very bad manager!!! This is third time this has happened there!!!
  • BF
    Brad Fa
    Nov 15, 2025
    5.0
    The team that is working today crushed it. Just came through to get my family lunch. Fast, friendly, and the food is the best tasting McDonald’s I’ve had in decades. The Coke is crispy, fries hot and fresh, burger buns soft and cheese has flavor… I appreciate the crew who put effort into it today to deliver these result. Chefs kiss!

Brand Certified Facts from McDonald's

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Certified April 05, 2026Yext Knowledge Graph
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