Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
1,440 reviews
5 stars
772
4 stars
358
3 stars
172
2 stars
53
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others reported issues like overcooked meat and cold items.
Service Issues
Numerous complaints about poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Some customers noted the cleanliness of the location, while others reported unsanitary conditions.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
Value for Money
Customers appreciated fair pricing and good deals, but some felt the quality did not match the price.
- PPPFlow32Oct 16, 20255.0One of the best around as far as I'm concerned. Great job!
- JPJune PageOct 10, 20251.0I ordered delivery for the kids, waited i/2 hr for food then they texted and cancelled my order because they are out of a menu item! What? The chicken, burger, fries or frosty? What?? It’s 4:00 in the afternoon! Such a disappointment!!
- PPPatriciaSep 30, 20251.0I won't be wasting my time with this Wendy's. Meat is over cooked, hard to chew. Fries way to salty. I'll go to the marketplace location by Walmart. They seem to care how the food looks and taste.
- SGSamantha GeiselmanSep 20, 20255.0Id recommend their honey butter chicken biscuit fit, and their sausage gravy biscuit for breakfast
- ALAutumn landisSep 9, 20251.0Won't be spending money at this location again! Ill take the extra 5 minutes to drive to the marketplace location. Fast food is to expensive to not be given what ive paid for. 2 sandwiches from my order were missing, I wasnt given a reciept, employee claimed they "couldn't check back 45 minutes to confirm my order" but can only replace one of my sandwiches.
Frequently Asked Questions About Wendy's
Is Lincoln Way Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Massillon, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Massillon, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 833-2645.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lincoln Way Wendy’s serve breakfast?
Yes, this Wendy’s location in Massillon, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1801 Lincoln Way E, Massillon?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to midnight on Sundays.
Does this Wendy's location serve breakfast?
Yes, the Massillon Wendy's serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides available through their app and website.
Is there a mobile app to order Wendy's food for pickup or delivery?
Yes, you can order Wendy's food using the official Wendy's mobile app or through their website at order.wendys.com.
What payment methods are accepted at Wendy's, 1801 Lincoln Way E?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact this Wendy's location with questions or feedback?
You can provide feedback via Wendy's Customer Care Live Chat on their contact page or call (330) 833-2645 to reach this location directly.
Does Wendy's offer delivery and takeout from the Massillon location?
Yes, Wendy's at this location offers both delivery and takeout services to customers.
What are some nearby places I can visit before or after dining at Wendy's on Lincoln Way?
Nearby places include Starbucks for coffee, South Sippo Park for outdoor recreation, and Target Store Massillon for shopping.
Is there public transit or convenient locations near Wendy's to help customers find their way?
While specific transit stations are not listed, nearby landmarks like the Superior Savings Credit Union and 9 to 5 Coffee Mart can help locate Wendy's on Lincoln Way.
Are there fitness centers near Wendy's where local customers might visit?
Yes, Crossfit Massillon and Tru Strength Performance Center are nearby fitness venues customers might visit before or after dining at Wendy's.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's website, mobile app, and via a nutrition poster in the restaurant; crew members can assist you in finding it.