Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
1,442 reviews
5 stars
774
4 stars
357
3 stars
172
2 stars
53
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others reported cold or poorly prepared items.
Service Issues
Numerous complaints about rude staff, incorrect orders, and poor customer service experiences.
Cleanliness
Some customers noted cleanliness and organization, while others reported dirty dining areas and unsanitary conditions.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Inconsistent service speed, with some customers experiencing long waits and others praising quick service.
- LRLisa RayDec 7, 20251.0I ordered for delivery last night, first time this year. Will not order again! The spicy nuggets were good, same as they have been since they came out with them. Same breading and taste. Ordered the regular nuggets, it was like I bought a bag of frozen tyson nuggets and threw them in a microwave! Mushy on the inside, not the same flovar and breading as normal! Paid close to 70 bucks for a family of 3 and I would have been better off ordering pizza again, cheaper and better quality!
- SSSavedByFaithInJesusDec 3, 20255.0Great.
- LDLuke DeBruinNov 22, 20255.0Got there as breakfast was closing down, but sandwiches for the whole family came out hot, tasty, and speedy with love :)
- PPPFlow32Oct 16, 20255.0One of the best around as far as I'm concerned. Great job!
- JPJune PageOct 10, 20251.0I ordered delivery for the kids, waited i/2 hr for food then they texted and cancelled my order because they are out of a menu item! What? The chicken, burger, fries or frosty? What?? It’s 4:00 in the afternoon! Such a disappointment!!
Frequently Asked Questions About Wendy's
Is Lincoln Way Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1801 Lincoln Way E, Massillon?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to midnight on Sundays.
Does this Wendy's location serve breakfast?
Yes, the Massillon Wendy's serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides available through their app and website.
Is there a mobile app to order Wendy's food for pickup or delivery?
Yes, you can order Wendy's food using the official Wendy's mobile app or through their website at order.wendys.com.
What payment methods are accepted at Wendy's, 1801 Lincoln Way E?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact this Wendy's location with questions or feedback?
You can provide feedback via Wendy's Customer Care Live Chat on their contact page or call (330) 833-2645 to reach this location directly.
Does Wendy's offer delivery and takeout from the Massillon location?
Yes, Wendy's at this location offers both delivery and takeout services to customers.
What are some nearby places I can visit before or after dining at Wendy's on Lincoln Way?
Nearby places include Starbucks for coffee, South Sippo Park for outdoor recreation, and Target Store Massillon for shopping.
Is there public transit or convenient locations near Wendy's to help customers find their way?
While specific transit stations are not listed, nearby landmarks like the Superior Savings Credit Union and 9 to 5 Coffee Mart can help locate Wendy's on Lincoln Way.
Are there fitness centers near Wendy's where local customers might visit?
Yes, Crossfit Massillon and Tru Strength Performance Center are nearby fitness venues customers might visit before or after dining at Wendy's.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's website, mobile app, and via a nutrition poster in the restaurant; crew members can assist you in finding it.