Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3605 Erie Street S in Massillon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported issues with food quality, including dry, cold, and poorly prepared items.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Behavior
Several reviews noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Ordering Experience
The use of self-service kiosks and AI ordering was criticized for causing confusion and frustration among customers.
TB
The Brick
Nov 11, 2025
2.0
Not 1 bc 1 employee was good
JS
JULIA STOCK
Nov 3, 2025
1.0
Horrible service couldn't even get any ones attention to complain about my food. Ordered a cantina chicken bowl chicken and rice was hard it was awful so pissed I wasted the time and money
JP
John Parsons
Oct 30, 2025
1.0
Disgusting dried out chicken, pathetic, DO NOT EAT HERE this is supposed to be a chicken cantina taco, wouldn't feed this garbage to my dog, they are going to get someone sick or kill someone with this garbage
TW
T West
Oct 14, 2025
1.0
I think this taco bell is ran by teenagers. I ordered 3 deluxe boxes inside, only received 2, had to ask for the 3 cups i paid for and recieved attitude for that. Stood at counter for about 10 minutes to tell them i didnt recieve my whole order, while standing there i recieved dirty looks and was ignored, finally someone asked me if i needed somthing and i told them i didnt get the 3rd deluxe box, he said i get it for you. I stood there for another 15 minutes, and the same guy looked at me and said you didnt receive it yet? I said no and he said ill get it right away. Finally i got my box, so i waited over 45 mins. The way i was ignored and treated today had made up my mind that i will never return to this taco bell again.
A2
Austin 24k
Oct 4, 2025
1.0
Intoxicated workers forget how to put meat into a taco. taco twelve pack six tacos without meat. 2 tacos (meatless) had all the cheese and lettuce shoved onto 1 side. For the amount that you're paying, go to walmart.Buy the ingredientsMake it yourself.It will taste better and cost less.
What are the drive-thru hours at Taco Bell on Erie Street S in Massillon?
Taco Bell's drive-thru is open from 7:00 AM to 3:00 AM Monday through Wednesday and Sunday, 7:00 AM to 1:00 AM on Thursday, and 7:00 AM to 2:00 AM on Friday and Saturday.
Can I order online for pickup or delivery at Taco Bell on Erie Street S?
Yes, you can order ahead online or via the mobile app for pickup or get your order delivered from this Taco Bell location.
What types of payment does Taco Bell on Erie Street S accept?
This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
What are the main menu specialties at Taco Bell on Erie Street S?
The store offers Dollar Cravings, Tacos, Burritos, Combos, and the Naked Chicken Chalupa as specialties.
Does the Taco Bell on Erie Street S serve breakfast?
Yes, this location serves breakfast along with lunch, dinner, and desserts.
Are there seating and restrooms available at Taco Bell on Erie Street S?
Yes, this Taco Bell has seating and restrooms available for customers.
What nearby grocery store can customers visit when coming to Taco Bell on Erie Street S?
Customers can visit ALDI USA, a grocery store and supermarket located nearby, which is convenient for shopping before or after dining at Taco Bell.
Is there a nearby ice cream shop close to Taco Bell on Erie Street S for dessert or treats?
Yes, Dairy Queen Grill & Chill and Dairy Queen ice cream shops are nearby for customers looking for ice cream or frozen treats.
What automotive services are available near Taco Bell on Erie Street S?
Nearby automotive services include Sheetz gas station, AutoZone Auto Parts, and Economy Auto Outlet car dealer, helping customers with fuel, auto parts, and vehicle purchases while visiting the area.
How can nearby financial services help Taco Bell customers in the area?
Friends and Family Credit Union nearby provides financial services including installment loans, which might be useful for customers managing expenses supplemented by their visits to Taco Bell and other local businesses.