Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Massillon Subway® Restaurant at 8570 Navarre Rd SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
240 reviews
5 stars
115
4 stars
52
3 stars
25
2 stars
15
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly a specific employee with dark hair who consistently received negative feedback.
Food Quality
While some customers praised the food as fresh and delicious, others noted issues with the quality and freshness of ingredients, particularly the bread and vegetables.
Service Speed
Numerous reviews mentioned slow service, with complaints about long wait times and inadequate staffing during busy hours.
Cleanliness
The restaurant was generally described as clean, but some customers noted issues with dirty tables and unsanitary conditions.
Operational Hours
Several customers expressed frustration over inconsistent hours, with reports of the location being closed during posted hours.
- ABAaron BratcherDec 17, 20251.0The dark curly haired woman that has worked there for years is one of the rudest people I’ve ever met. She’s curt, shrewd, and absolutely awful to interact with. If you don’t like your job, LEAVE instead of making everyone as miserable as you. She purposely doesn’t wear a name tag so you can’t figure out who she is. I believe someone called her Kim. She rolls her eyes, huffs, etc. Today when I arrived she said “What do you want” in a nasty tone staring out the window. The young girl working with her tried to strike up a simple conversation with me as I ordered and she huffed and began raising her voice over top of the young lady so she couldn’t talk. I can’t imagine how this woman is still employed here because all of the comments down below point back to her. I’m done going here because as soon as I see she’s working I know how I am going to be greeted.
- PHPatti HansonDec 10, 20255.0I always try to stop at this particular Subway, I have for years. Seems like no matter who is working there, they're friendly with the customers and work well together. Today was no different, I was served by Hunter and my sandwich is delicious and she was extremely pleasant to have a brief conversation with. Thanks Hunter 👍
- TOTom OsborneNov 14, 20252.0Stopped for a lunch yesterday and will never return ! The attitude from the woman waiting on me was completely uncalled for. Who ever manages this shop needs to find a replacement ASAP. I won't take my family anywhere near the place...ever.
- MBMax BrownNov 13, 20251.0My sub was wrapped metal foil under the paper and I couldn't see it. I put it in the microwave and my sandwich caught on fire. That was buns.
- MSMichael StoneAug 29, 20251.0How is a Sunway not open on a Friday at 11:30 AM
Frequently Asked Questions About Subway
Where is the Subway located in Massillon, OH?
The Subway is located at 8570 Navarre Rd SW, Stark, Massillon, OH 44646, USA.
What are the opening hours for Subway at 8570 Navarre Rd SW?
Subway is open Monday to Saturday from 9:00 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Does the Subway in Massillon offer delivery services?
Yes, the Subway at 8570 Navarre Rd SW offers delivery services along with in-restaurant dining and curbside pickup.
Can I order catering services at this Subway location?
Yes, this Subway offers catering services to assist with your event needs.
What meals are served at the Subway on Navarre Rd?
This Subway serves breakfast, lunch, and dinner.
Does this Subway location have dine-in options?
Yes, Subway at 8570 Navarre Rd SW serves dine-in customers.
What types of food does Subway serve?
Subway offers a variety of sandwiches, wraps, salads, fresh-baked bread, and cookies with fresh cut veggies and protein choices.
What nearby places can I visit to complement my Subway visit?
You can visit Salata Dental or Baltzly Dental nearby if you have dental appointments. For vehicle needs, Vehicle Solutions Emergency Equipment and Super Wash car washes are close by. After your meal, you might enjoy shopping at Stephanie's Garden Of Eden or stop by Scriptshop Pharmacy for medical supplies.
How can nearby gas stations help customers visiting the Subway at Navarre Rd?
Gas stations like Speedway, BellStores, Shell, Marathon, and Bellstores Marathon nearby provide convenient stops for refueling and quick snacks before or after visiting Subway.
Are there other fast food options near the Subway on Navarre Rd?
Yes, nearby fast food options include Pizza Hut and McDonald's, offering variety if you're dining with a group.