Brand Certified
Subway
3.4(270 reviews)
Certified by Subway • Mar 01, 2026
Business Details
202-208 Federal Ave NW, Massillon, OH
44646, United States
Certified by Subway • Mar 01, 2026
(234) 348-1550
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Massillon Subway® Restaurant at 202-208 Federal Ave NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.4
270 reviews
5 stars
107
4 stars
57
3 stars
23
2 stars
13
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their friendliness, while others were criticized for rudeness and lack of attention.
Cleanliness
Multiple complaints about the cleanliness of the store, including dirty bathrooms and trash in the parking lot.
Order Accuracy
Frequent issues with incorrect orders and lack of available ingredients, leading to customer dissatisfaction.
Speed of Service
Many customers reported long wait times and slow service, particularly during busy hours.
Food Quality
While some customers enjoyed the food, there were significant complaints about the quality and freshness of the sandwiches.
- PPPink PinkkFeb 16, 20261.0Went there on Valentine’s Day to get a sub because I’ve been feeling under the weather and try to use a coupon in the app and the lady that checked me out said yeah it works and I said oh OK. Well, when I gave her the money to pay she was like oh no, it’s full price and I was like well how here’s a coupon like it was just embarrassing and unprofessional. If someone has a coupon, you should honor the coupon like I don’t understand I’ve called and left a message. No one has returned my call.
- LJLondon JacksonJan 24, 20261.0Lady with the piercings all in her face , very rude very negative , would never go back there ! & she was sick trying hold her cough and was still coughing if you get sandwich on this day you will be sick ! YUCK !
- LSLilly SOct 26, 20255.0just left there a little bit ago. The mobile app would not work for the foot long special, and after I explained the issue they were awesome enough to giver a similar deal for my purchase which was very appreciated. And it always smells so good walking in there.
- DMDavid Malone-LipfordOct 10, 20255.0Paige & Triston, Are excellent with their customer service & their sandwich making. They are what "Subway" Employees should strive to be. They were polite friendly very courteous they even explain to me about my coupon which was two subs for $12.99 and they also informed me of the ones that wasn't permitted on the coupon sale. I humbly believe they are a true asset to your company. Keep up the good work and keep on Shining. Sincerely, David Malone-Lipford.
- MYMia YoungApr 7, 20243.0I asked for my sandwich lightly toasted and the bread was super hard!!! When I asked staff to remake it please she gave me so much attitude!!!! Drive thru speaker wasn't working sat in drive thru for about 10 minutes then I sent my son in to see what the hold up was and they said it's broke!!! NEEDS TO PLACE A SIGN SO PEOPLE WILL KNOW IT'S OUT OF ORDER!!!
Frequently Asked Questions About Subway
Where is Subway located in Massillon?
Subway is located at 202-208 Federal Ave NW, in the Towne Plaza Shopping Center, Stark, Massillon, OH 44646.
What are the Subway restaurant's operating hours?
Subway is open from 9:00 AM to 10:00 PM every day of the week.
Does Subway offer delivery and curbside pickup services?
Yes, Subway provides both curbside pickup and delivery services for customer convenience.
What meals does Subway serve?
Subway serves breakfast, lunch, and dinner meals.
Can I order Subway's menu online?
Yes, you can view the menu and place orders online through their official menu URL.
Does this Subway location offer catering services?
Yes, this Subway offers catering services to meet your group dining needs.
Is there a drive-through at this Subway restaurant?
Yes, this Subway has a drive-through for quick and convenient service.
What nearby beauty and hair salons can I visit along with Subway?
Near Subway, you can visit salons like Ashley Vaught Hair Studio, Ashley's Beauty, Hair by Kassidy, Kathy Boyd’s Salon, and Lexi W. Hair Design for beauty and hair care.
What nearby restaurants are close to Subway for dining options?
Nearby restaurants include New Home Sing Restaurant (Chinese), Bella Sera Pizzeria and Ristorante (Italian/pizza), and another Subway location nearby for variety.
Are there any nearby services like car washes or retail stores near Subway?
Yes, nearby services include Yunds Car Wash for vehicle cleaning and Rent-A-Center for retail needs including furniture and electronics.
Brand Certified Facts from Subway
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