Panera Bread

4.1
434 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

2010 Lincoln Way East, Massillon, OH
44646, United States
(330) 837-1384
https://www.panerabread.com/en-us/cafe/locations/oh/massillon/2010-lincoln-way-east
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Massillon is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2010 Lincoln Way East, Massillon, OH
44646, United States

Hours

Reviews

4.1
434 reviews
5 stars
226
4 stars
105
3 stars
48
2 stars
21
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the soups and sandwiches, but some reported issues with portion sizes and food safety.

Service Issues

There were multiple complaints about poor service, including staff arguing, long wait times, and mistakes with orders.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality, leading to dissatisfaction.

Cleanliness and Atmosphere

The location was often described as clean and pleasant, but some customers noted issues with staff behavior and overall atmosphere.
  • TX
    Titania x
    1 day ago
    2.0
    Don't have the quick order stand out of sight when you come in for pickup for online order. And girl literally said they have issues of people stealing orders from there when I asked for my order. So you are telling me that my food is at risk of being stolen instead of keeping it where an employee would have to give it to me instead. That's laziness
  • KD
    Kathleen DeFine
    Dec 30, 2025
    1.0
    I just wasted my money on tonight's dinner.
  • WP
    Way Phif
    Dec 3, 2025
    5.0
    Good for food and casual coffee.
  • LB
    Lysandra Berard
    Nov 18, 2025
    3.0
    Got a broccoli cheese soup bread bowl which tasted really good but it gave my guest and myself both upset stomachs
  • KH
    Karl Hershberger
    Oct 4, 2025
    5.0
    Staff has been friendly, knowledgeable, personable, and enjoyable for several years. I have never had a bad experience over the course of around 10 years. They have good tasting food options that are healthier than other places around. Their Sip Club offering is a great value. Panera has been the best cafe option around. The Staff at this particular location has been particularly enjoyable. The cafe can be busy at times and is peaceful more often. Their coffee and tea flavor varieties are consistently better than other neighborhood cafes. They have both decaffeinated coffee and decaffeinated tea options. I wish they would have decaffinated coffee prepared in advance later in the day. I particularly enjoy getting fresh avacado on some of my sandwiches.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Massillon accept reservations?

No, Panera Bread Massillon does not accept reservations.

What are the opening hours for Panera Bread Massillon?

Panera Bread Massillon is open Monday to Saturday from 6:30 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.