Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Massillon, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
787 reviews
5 stars
405
4 stars
161
3 stars
62
2 stars
37
1 star
122
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some reviews praised friendly staff, others highlighted rude behavior and poor service experiences.
Food Quality
Several customers expressed dissatisfaction with the quality of food and drinks, noting stale items and poor taste.
Speed of Service
Customers experienced inconsistent service speed, with some noting long wait times and others appreciating quick service during busy hours.
Staff Attitude
There were mixed reviews regarding staff attitude, with some employees being described as friendly while others were reported as rude or unprofessional.
- JMJayden MarshDec 23, 20255.0They were so nice and everything was fresh and my whole order was correct
- CSChris SineskyDec 20, 20255.0Another Dunkin run for a pick me up!
- MKMurray KrinerDec 13, 20255.0Very helpful staff who understands folks personal wishes and is always professional and polite.
- MHMd. Ahnaf HossainDec 11, 20251.0Always misses the orders ...asked for 2 orders of munchkins...gave me 1 order and when I went in to ask for my other other ,they showed me an attitude like bro 😑🤣😂 One blonde girl on the speaker even claimed that the address is wrong and then reconfirms it just to prove me wrong , lmfao😭🤣
- JSJustin SmithDec 6, 20255.0One of the best Dunkin locations I've been to (not that the bar is high, but still). The employees have always been friendly and the service is quick. It has a convenient location for when I'm driving back home after visiting family in the area.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Massillon, OH?
Dunkin' in Massillon, OH is open 24 hours a day, 7 days a week.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some of the specialty items available at Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order from Dunkin' via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does Dunkin' Massillon have a drive-thru for quick service?
Yes, this Dunkin' location includes a drive-thru for convenient service.
What are some notable restaurants near Dunkin' in Massillon?
Nearby restaurants include Buffalo Wild Wings, Bob Evans, Menches Bros of Massillon, Chipotle Mexican Grill, Wingstop, Rockne's, McDonald's, and Domino's Pizza, offering a variety of dining options before or after visiting Dunkin'.
Are there any health and medical services near Dunkin'?
Yes, nearby health-related places are Home Instead, Your Best Kept Secret Aesthetics, and Myobgyn Ohio, which may be convenient to visit before or after stopping by Dunkin'.
Which retail and convenience stores are close to Dunkin' in Massillon?
Nearby retail and convenience stores include DEAL$, Dollar Tree, Verizon, Rite Aid, Wireless Partners - Massillon, and Victra—Verizon Authorized Retailer, offering shopping options for customers.
Does Dunkin' Massillon offer free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.