Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Massillon, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
780 reviews
5 stars
399
4 stars
161
3 stars
62
2 stars
37
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent service, with many experiencing rude or unhelpful staff, long wait times, and incorrect orders.
Product Quality
There were numerous complaints about the quality of food and drinks, including stale donuts, burnt coffee, and incorrect orders.
Friendly Staff
Despite the issues, some customers praised the friendliness of certain employees, highlighting positive interactions.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, with many customers receiving the wrong items or incomplete orders.
Cleanliness
Several reviews noted unsanitary conditions in the store, including dirty areas and unkempt dining spaces.
- RBRodney BrownOct 29, 20255.0Good coffee.
- SESkylar EOct 13, 20251.0At the speaker the man said “is that all” after everything I said, got to the window, the coffee was wrong, and didn’t give me my lemonade.
- KKKimmyOct 2, 20251.0Inconsistent service. It's literally putting $7 into a lottery machine everytime I go.
- LLLJESep 17, 20255.0Very friendly service and delicious donuts!
- JBJustin Barnett (BARN3TT)Sep 9, 20251.0I got an iced coffee donut and avocado toast today. The coffee tasted moldy?? The donut was kind of stale. The avocado toast was just fine. They need to change out the coffee filter or something. The coffee should not be tasting moldy, that's concerning.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Massillon, OH?
Dunkin' in Massillon, OH is open 24 hours a day, 7 days a week.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some of the specialty items available at Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order from Dunkin' via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does Dunkin' Massillon have a drive-thru for quick service?
Yes, this Dunkin' location includes a drive-thru for convenient service.
What are some notable restaurants near Dunkin' in Massillon?
Nearby restaurants include Buffalo Wild Wings, Bob Evans, Menches Bros of Massillon, Chipotle Mexican Grill, Wingstop, Rockne's, McDonald's, and Domino's Pizza, offering a variety of dining options before or after visiting Dunkin'.
Are there any health and medical services near Dunkin'?
Yes, nearby health-related places are Home Instead, Your Best Kept Secret Aesthetics, and Myobgyn Ohio, which may be convenient to visit before or after stopping by Dunkin'.
Which retail and convenience stores are close to Dunkin' in Massillon?
Nearby retail and convenience stores include DEAL$, Dollar Tree, Verizon, Rite Aid, Wireless Partners - Massillon, and Victra—Verizon Authorized Retailer, offering shopping options for customers.
Does Dunkin' Massillon offer free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.