Business Details
About
Mexican Restaurant
Chipotle Lincoln Way is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
230 reviews
5 stars
100
4 stars
24
3 stars
14
2 stars
11
1 star
81
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, overly salty dishes, and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rudeness, lack of attention, and unprofessional behavior.
Cleanliness
Several customers noted that the establishment was dirty, with unclean tables and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
Staff Training
Feedback indicated a need for better staff training, as many employees seemed inexperienced and unable to fulfill orders correctly.
- NBNate BurtonOct 26, 20251.0Honestly this location is entertaining to watch how bad it’s ran, it’s dirty & everytime I come it’s like it’s every employees first day based on how fast they move. Half of the staff is just standing around
- EGEric GentryOct 19, 20253.0Was ok
- SWSarah WalshOct 10, 20252.0Normally so good but lately gross salty. You are not a chef. Lol just follow the recipe.
- MNMark Jackson II (NestofAirbenders007)Sep 19, 20255.0Name is Mark, I just picked up a burrito in the drive thru. Just wanted to say it was so good today. I tried to call to thank ya'll lol alas, couldn't. But thank you and well done. So good
- LMLost MistAug 30, 20255.0Even makes the best bowls
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Lincoln Way serve?
Chipotle Mexican Grill offers a fast-casual dining experience with customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of the Chipotle Mexican Grill located at 2548 Lincoln Way E, Massillon?
This Chipotle location is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill on Lincoln Way offer online ordering?
Yes, you can order online through their official website or the Chipotle app for convenient pickup or delivery.
How can I contact the Chipotle Mexican Grill at 2548 Lincoln Way via email or phone?
You can email them at OH.4234.LincolnWay@chipotle.com or call the main phone number at +1 330-236-4495.
What is the address of Chipotle Mexican Grill in Massillon, Ohio?
The restaurant is located at 2548 Lincoln Way E, Stark, Massillon, OH 44646, USA.
Does Chipotle Mexican Grill have a rewards program for customers?
Yes, Chipotle offers a rewards program called Chipotle Rewards where customers can earn free food and get exclusive offers.
What nearby grocery stores can I visit before or after dining at Chipotle on Lincoln Way?
You can visit ALDI USA or Aldi grocery stores nearby for your shopping needs before or after your meal at Chipotle.
Are there other dining options near Chipotle Mexican Grill on Lincoln Way?
Yes, nearby dining options include Donatos Pizza, Agavero Bar and Grill, Burger King, McDonald's, Old Carolina Barbecue Company, and Starbucks for coffee and snacks.
What nearby stores can help with automotive needs close to Chipotle on Lincoln Way?
O'Reilly Auto Parts for automotive parts and accessories is nearby, and Sears Appliance Repair offers repair services in the area.
How can nearby services like banks and storage facilities be useful when visiting Chipotle on Lincoln Way?
While visiting Chipotle, you can conveniently access nearby First Commonwealth Bank and FirstMerit Bank for financial services, and Space Shop Self Storage if you need storage solutions.