Buffalo Wild Wings

4.0
1412 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
235 Lincoln Way West, Massillon, OH
44647, United States

Hours

Reviews

4.0
1,412 reviews
5 stars
694
4 stars
356
3 stars
172
2 stars
69
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely, with some customers praising attentive staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent; some enjoyed the wings and burgers, while others complained about cold, poorly prepared, or overpriced items.

Cleanliness

Multiple reviews noted issues with cleanliness, including dirty tables and sticky menus, impacting the overall dining experience.

Pricing

Many customers expressed concerns about high prices relative to food quality, with some feeling that the value has declined over time.

Atmosphere

The atmosphere was generally appreciated for being lively and suitable for watching sports, although some found it too noisy.
  • DS
    Destiny Sharpe
    Jan 2, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Had an excellent experience at Buffalo Wild Wings, and it was 100% because of the service. Huge shout-out to Malcolm—that guy WORKS. From the moment we sat down, he was on it: friendly, attentive, quick, and genuinely helpful without being overbearing. You can tell he takes pride in what he does, and that makes all the difference. Food was great, drinks were right, but the service is what really stood out. Malcolm made sure everything was right the whole time and never missed a beat. If management’s paying attention, that’s the kind of employee you want leading the charge. We’ll absolutely be back—and hopefully Malcolm’s on shift when we are. 🙌🍗🔥
  • KJ
    Kenny J
    Jan 2, 2026
    5.0
    Customer service was great Leon Gave phenomenal customer service and even introduce a couple of of different menu items as we were unsure what flavor of wings to order. I also observed him stopping by a couple of guest tables asking how things were and if they needed anything. Food was delish and atmosphere wasn’t bad either I will be back
  • RB
    Rae Broad
    Jan 2, 2026
    5.0
    bartenders, megan and ryan, were observed engaging in conversation and appeared to be in a pleasant mood as evidenced by laughing and joking with bar guests. presented with full affect. agm, brittany, displayed excellent problem-solving skills when addressing mistakes with my order. will continue to monitor
  • CH
    Caitlyn Hearne
    Jan 2, 2026
    5.0
    Megan and Ryan are the best bartenders around! Love coming in just to see them. Brittany is a great manager and always ensuring everyone is having a fantastic time. Will be back soon!
  • SS
    Samantha Surnear
    Jan 2, 2026
    2.0
    Stopped in for dinner and hour before closing, after we called ahead to see what time they would be open until. When we arrived, us along with other customers were being turned away; they were closing early because Ohio State lost their football game. How disappointing, frustrating, and unprofessional😒

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Massillon, OH serve?

Buffalo Wild Wings offers award-winning Buffalo-style wings in 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Massillon?

Buffalo Wild Wings is located at 235 Lincoln Way West, Massillon, OH 44647.