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Brand Certified

Chipotle Mexican Grill

3.2
(244 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2548 Lincoln Way E, Massillon, OH
44646, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.2
244 reviews
5 stars
107
4 stars
25
3 stars
14
2 stars
14
1 star
84
  • KJ
    Kristy Jones
    Mar 25, 2026
    1.0
    Really disappointed and disgusted with my Chipotle experience. I ordered a steak bowl and there was a cockroach in it. I spoke with the manager who stated the lettuce comes fresh and if it is not washed properly then there could be bugs in it. Won’t be eating there ever again.
  • JA
    Julie A
    Mar 7, 2026
    5.0
    Tried tofu for the first time delicious
  • CA
    cadenleigh AJ
    Mar 1, 2026
    1.0
    Won’t even answer a call about a delivery order very unprofessional
  • TW
    Tyler Wise
    Feb 17, 2026
    2.0
    The food quality at this chipotle is better than Belden, however the customer service is much worse. There will be times I’ll come in and there will be 5 employees and I won’t be acknowledged or helped for over 5 minutes. The customer service is awful. Update I was just here in March 2026 and one of the employees cussed in front of kids. Management needs a reform.
  • JT
    Justin Thayer
    Feb 12, 2026
    4.0
    They constantly run out of items. (Lettuce, cheese, veggies, etc.) But food is usually on point. The CEO said he was going to raise prices soon . If that's the case I won't be in As the prices are on point right now any higher will turn me away.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Lincoln Way serve?

Chipotle Mexican Grill offers a fast-casual dining experience with customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of the Chipotle Mexican Grill located at 2548 Lincoln Way E, Massillon?

This Chipotle location is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified April 05, 2026Yext Knowledge Graph
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