Wingstop

3.0
148 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
9370B Mason Montgomery Rd, Mason, OH
45040, United States

Hours

Reviews

3.0
148 reviews
5 stars
54
4 stars
16
3 stars
8
2 stars
10
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding the estimated pickup or delivery times.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong flavors.

Food Quality

While some customers praised the food, others complained about over-seasoning, cold items, and poor preparation.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

Several customers noted concerns about cleanliness and hygiene practices among staff.
  • DH
    Diana Hoeper
    Dec 31, 2025
    1.0
    Ordered through the website for delivery. Didn’t want to be out on New Year’s Eve. After waiting an hour I called and was told our order had been made and was stolen. So no dinner and no money to order from somewhere else. Was told to have a good night.
  • EI
    Edmond Irankunda
    Dec 8, 2025
    5.0
    I was worried about the low star rating for my first visit but honestly, my food was amazing and ready for pickup sooner than the estimated time on an NFL Sunday afternoon at lunch time. I will be back for sure.
  • KC
    Kyle Cobbs
    Nov 29, 2025
    1.0
    I ordered a pickup at 10:30 scheduled for 1145. I checked in at 1150 and did not get my food until 1230!! Had a golf simulator scheduled from 12-1 and did not get to check into the room until 12:45. So I got 15 minutes to play…
  • CM
    Confessions of Travel Manic
    Oct 31, 2025
    5.0
    corn cajun is awesome
  • S2
    sovve 21
    Oct 25, 2025
    5.0
    Had an awesome experience here! Scott was our host and he absolutely crushed it — super friendly, patient, and really knew his stuff when it came to the menu. I had a ton of questions about the food, and he took the time to explain everything without rushing me. The place was spotless, the vibe was great, and the food was on point. Definitely coming back — 10/10 recommend!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.