Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
504 reviews
5 stars
216
4 stars
107
3 stars
56
2 stars
26
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and managers, particularly at the drive-thru.
Food Quality
While some customers praised the freshness of the food, many reported issues with cold or incorrect orders, and some even found foreign objects in their food.
Cleanliness
Several customers noted cleanliness issues, including dirty counters and unsanitary conditions in the dining area.
Operational Issues
Frequent complaints about the dining room being closed, inconsistent hours, and long wait times were reported.
Inconsistency
The overall experience varied greatly, with some visits being satisfactory while others were disappointing, indicating a lack of consistency in service and food quality.
- RBRon BrockNov 21, 20251.0Lunch time not helping inside customers. I ended up leaving won't come back
- EGEvan Play's GamesOct 31, 20252.0I Had chicken sandwich I had for it plain with cheese and mayo only and they gave me everything on it but the cheese and fries really and good and drink was really good
- AMAshley MitchellOct 22, 20255.0Went through the drive thru today, I was greeted by a person(I didn't catch their name). They were very nice. I always order through the app because sometimes people have a hard time hearing me. This location is my favorite out of all of the Dayton/Cincinnati areas. The quality of food is always good. You do have to wait a little bit, but it is worth being patient.
- BSBryan SmithOct 21, 20251.0Stop putting shredded lettuce on your JBC you ruined a perfectly good thing!
- ABA BOct 10, 20254.0Went through drive through today , I was satisfied with the overall service, guy at speaker was very friendly and seemed happy, lady at drive thru window was friendly, and food was fresh hot and pretty good, good experience, no complaints
Frequently Asked Questions About Wendy's
Is 637 Deerfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 8200 Arbor Square Dr., Mason, OH?
Wendy's is open daily from 6:30 AM to midnight, including for drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 8200 Arbor Square Dr. offers drive-thru service during all its operating hours.
Is breakfast served at Wendy's in Mason, OH?
Yes, this Wendy's location serves breakfast with a selection of combos, sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or takeout at this Mason location?
Yes, you can order for delivery or takeout via Wendy's app or website at order.wendys.com and select this location.
What payment methods are accepted at Wendy's, 8200 Arbor Square Dr.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Wendy's Mason location for questions or feedback?
You can call Wendy's directly at (513) 224-1021, or reach customer care via their Contact page or live chat.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant nutrition posters.
Are there other fast food restaurants near Wendy's at 8200 Arbor Square Dr.?
Yes, nearby fast food options include McDonald's and Gold Star Chili, which you might visit before or after Wendy's.
What nearby services are available around Wendy's that customers might find useful?
Near Wendy's are services like Stock Yards Bank & Trust for banking and Sport Clips for haircuts, making it convenient to run errands.
Are there fitness and wellness centers near Wendy's on Arbor Square Drive?
Yes, Orangetheory Fitness and The Little Gym of Mason are nearby for those interested in fitness before or after dining at Wendy's.