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Wendy's

3.6
(505 reviews)

Business Details

8200 Arbor Square Dr., Mason, OH
45040, United States
(513) 224-1021

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Mason, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mason, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8200 Arbor Square Dr., Mason, OH
45040, United States

Hours

Reviews

3.6
505 reviews
5 stars
217
4 stars
107
3 stars
57
2 stars
25
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.

Food Quality

Food quality was inconsistent, with some customers receiving cold or incorrect orders, while others praised the freshness of their meals.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty counters and unsanitary conditions in the dining area.

Service Speed

Customers experienced long wait times, especially during busy hours, with some noting that the drive-thru was often slow.

Dining Experience

The dining room was frequently reported as closed, limiting options for customers who prefer to eat inside.
  • DM
    Donovan Michel
    Feb 5, 2026
    5.0
    I went to this Wendy’s for lunch and the workers were fast, professional, and accurate with my order. I got the $6 bigger bag double stack. The food was good and I enjoyed my experience. I would definitely go back here for lunch again in the future.
  • RB
    Ron Brock
    Nov 21, 2025
    1.0
    Lunch time not helping inside customers. I ended up leaving won't come back
  • EG
    Evan Play's Games
    Oct 31, 2025
    2.0
    I Had chicken sandwich I had for it plain with cheese and mayo only and they gave me everything on it but the cheese and fries really and good and drink was really good
  • AM
    Ashley Mitchell
    Oct 22, 2025
    5.0
    Went through the drive thru today, I was greeted by a person(I didn't catch their name). They were very nice. I always order through the app because sometimes people have a hard time hearing me. This location is my favorite out of all of the Dayton/Cincinnati areas. The quality of food is always good. You do have to wait a little bit, but it is worth being patient.
  • BS
    Bryan Smith
    Oct 21, 2025
    1.0
    Stop putting shredded lettuce on your JBC you ruined a perfectly good thing!

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's at 8200 Arbor Square Dr., Mason, OH?

Wendy's is open daily from 6:30 AM to midnight, including for drive-thru service.

Does this Wendy's location offer drive-thru service?

Yes, the Wendy's at 8200 Arbor Square Dr. offers drive-thru service during all its operating hours.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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