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Wendy's

3.5
(1396 reviews)

Business Details

(513) 224-0247

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5316 Kings Island Drive, Mason, OH
45040, United States

Hours

Reviews

3.5
1,396 reviews
5 stars
473
4 stars
362
3 stars
205
2 stars
96
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions in the restaurant and bathrooms, with some describing it as filthy.

Food Quality

Mixed feedback on food quality; while some enjoyed their meals, others reported cold or poorly prepared food.

Atmosphere

The atmosphere received mixed reviews, with some praising the cleanliness and ambiance, while others noted issues with staff behavior and noise.
  • DD
    Donovan
    Feb 24, 2026
    5.0
    Went here for lunch. I ordered a $4 biggie bag and used the app to get a free large fry. Clean restraunt and good atmosphere. One of the better locations I have seen.
  • MB
    Michael Burge
    Feb 22, 2026
    2.0
    Forgot my entire chicken sandwich. Gave me the fries and nothing else. Didn't notice with getting food for the whole family until we got home. Unacceptable.
  • AM
    Advanced Mechanics
    Jan 18, 2026
    5.0
    Friendly and the spicy chicken is banging.
  • KK
    Kyle Danning (kalkiel)
    Jan 3, 2026
    5.0
    Food hot, clean restaurant, nice staff.
  • SC
    Scott and Charlotte Chancey
    Dec 28, 2025
    1.0
    Got a frosty from here and it was dripping on a table in a hotel because they overfilled it.

Frequently Asked Questions About Wendy's

What are the opening hours for the Wendy's at 5316 Kings Island Drive, Mason, OH?

This Wendy's location is open from 6:30 AM to 2:00 AM Monday through Saturday, and from 8:00 AM to 2:00 AM on Sundays.

Does this Wendy's offer drive-thru service?

Yes, the Wendy's at 5316 Kings Island Drive has a drive-thru open during regular business hours.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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