Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,391 reviews
5 stars
471
4 stars
361
3 stars
205
2 stars
95
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, others reported issues with incorrect orders and food safety concerns.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their overall experience.
Service Speed
Many customers experienced long wait times in both the drive-thru and dining areas, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
- KKKyle Danning (kalkiel)Jan 3, 20265.0Food hot, clean restaurant, nice staff.
- SCScott and Charlotte ChanceyDec 28, 20251.0Got a frosty from here and it was dripping on a table in a hotel because they overfilled it.
- SHSheri Ann HoltDec 26, 20255.0Crunchy fries. Accurate order. Friendly staff.
- MDMary Anne DoyleDec 12, 20253.0I wanted to try their new chicken tenders so I stopped by. I was unimpressed. The bread coating was unflavorable and a bit over cooked. I won't be going back for more.
- MBMykenzi BaysNov 23, 20251.0I was really disappointed with my order of bacon cheese fries from Wendy’s. The cheese wasn’t melted and was cold, which made the whole dish unappetizing. Also, the bacon came in soft strips instead of the crispy pieces I expected. This was a big letdown compared to previous orders. Unfortunately, I can’t recommend this based on my experience and hope the service improves.
Frequently Asked Questions About Wendy's
Is 639 Kings Island, Oh Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the Wendy's at 5316 Kings Island Drive, Mason, OH?
This Wendy's location is open from 6:30 AM to 2:00 AM Monday through Saturday, and from 8:00 AM to 2:00 AM on Sundays.
Does this Wendy's offer drive-thru service?
Yes, the Wendy's at 5316 Kings Island Drive has a drive-thru open during regular business hours.
Can I order Wendy's food online or via an app?
Yes, you can order Wendy's online through their website or mobile app available in the Apple Store. Use links like https://order.wendys.com or the Wendy's app to place an order.
Is dinner served at this Wendy's location?
Yes, this Wendy's serves breakfast, lunch, and dinner.
What types of payment does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is there a phone number where I can contact the Wendy's location at 5316 Kings Island Drive?
Yes, you can reach this Wendy's directly by calling (513) 224-0247 or the main phone number +1 513-224-0247.
Are there any nearby fast food restaurants to Wendy's where I could compare options?
Nearby fast food restaurants include McDonald's, Taco Bell, Burger King, and Chipotle Mexican Grill. These are good options if you're exploring different meals in the area.
What nearby dining options are available besides Wendy's?
Near Wendy's, you can also find El Rancho Nuevo, Viva Tequila, and Tokyo Grill & Sushi Buffet, providing various Mexican and Japanese food choices.
Are there any nearby amenities or services that could be useful for visitors?
Yes, nearby are Sprint by The Mobile Center Kings Mills for mobile phone needs, Sherwin-Williams for hardware supplies, and Speedway and Shell gas stations to fuel your vehicle.
What options are available close to Wendy's if someone is visiting Kings Island?
Visitors can enjoy Kings Island Smoking Area, a park and amusement area nearby, or relax at the Residence Inn by Marriott Cincinnati Northeast/Mason hotel close to Wendy's for convenient lodging.