Brand Certified
Wendy's
3.3(608 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1155 Reading Road, Mason, OH
45040, United States
Certified by Wendy's • Mar 01, 2026
(513) 234-4588
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/oh/mason/1155-reading-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Mason, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mason, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.3
608 reviews
5 stars
202
4 stars
122
3 stars
88
2 stars
54
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many experiencing long wait times for orders.
Food Quality
There were numerous complaints about food being served cold, old, or incorrect, leading to dissatisfaction.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted rude or unhelpful staff, particularly management.
Management Issues
Several reviews indicated poor management practices, including understaffing and lack of organization, contributing to the overall negative experience.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and inadequate maintenance.
- DODonald Oliver-BrownerFeb 25, 20265.0This location is on my delivery route so I use it as my lunch break I usually go for the son of baconator sandwich and some fries and other things however this time I went and got the classic chicken sandwich minus the tomato and I was disappointed so if you want the other things they are great they came flat with the dry chicken sandwich plus there are two beautiful Mexican women in the back that work there and they're friendly and kind I would stop by if I were you
- RCRena CurtissFeb 22, 20265.0The workers there are so friendly and the manger is amazing leader.
- BBBarbara bealFeb 15, 20261.0A couple of weeks ago i got a bad case of food poisoning. I will never eat there again.
- TTTheClosetGamerNov 20, 20252.0Walked in with 4 of us at 5pm and chaos erupted in the back. Worker was going to her break and told us we came in during a shift change and the staff was running around like chickens with their heads cut off. Took 15 minutes to get our order taken, and another 10-15 to get the food. Giving a 2 star because the social dynamic was entertaining to watch. Edit: Also there was a wet sponge under the dining room table we waited at, and my friends girlfriend stuck her shoes on it, and the floor was very sticky.
- JVJulie de la VegaNov 18, 20255.0Always have good an experience. Cybil is very kind and helpful gives wonderful customer service!
Frequently Asked Questions About Wendy's
What are the drive-thru hours at Wendy's located at 1155 Reading Road, Mason, OH?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or at order.wendys.com for pickup or delivery where available.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at this Wendy's?
Yes, dine-in service is available along with drive-thru and delivery.
How can I provide feedback or contact this Wendy's location?
You can call (513) 234-4588 directly, use the live chat on the Contact page, call 888-624-8140, or complete the customer satisfaction survey online.
Are there any nearby automotive service places near this Wendy's?
Yes, AutoZone, O'Reilly Auto Parts, German Auto Repair, J.I.T. Superior Detailing, and iGlass Auto Mason are nearby, making it convenient to grab a meal during car errands.
What nearby pet services can customers visit close to Wendy's?
County Animal Hospital and Mon Chien Grooming are nearby, allowing pet owners to combine pet care and dining at Wendy's.
Are there any nearby dining options close to this Wendy's location?
Yes, nearby options include Donatos Pizza, Acapulco Mexican Restaurant, and Casa Mexico Grill and Cantina, perfect for variety in dining experiences.
What are the operating hours of this Wendy’s location?
Wendy's is open every day from 6:30 AM to midnight.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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