Tropical Smoothie Cafe

4.3
301 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5271 Kings Mill Road, Mason, OH
45040, United States

Hours

Reviews

4.3
301 reviews
5 stars
198
4 stars
44
3 stars
25
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Customers generally praised the smoothies for being delicious and well-made, although some noted issues with excessive ice or missing ingredients.

Service Issues

Many reviews highlighted slow service, particularly in the drive-thru, and inconsistent customer service experiences.

Food Quality

While some customers enjoyed the food, others reported issues with preparation and portion sizes, leading to mixed reviews.

Cleanliness and Atmosphere

The restaurant was often described as clean and welcoming, though there were isolated reports of unsanitary practices.

Pricing Concerns

Several customers felt the prices were high for the portion sizes and quality, with some expressing dissatisfaction over additional charges.
  • AA
    anon anon
    Nov 12, 2025
    4.0
    The smoothies are very good and the breakfast quesidilla is decent as well. But the fact that you can't ever access your rewards unless your APP is 100% working sucks.
  • BJ
    Brianna Jones
    Aug 20, 2025
    1.0
    Don’t go to this location. They will make your smoothie in a dirty blender.
  • KN
    Krunal Nayi
    Jun 5, 2025
    5.0
    This is my first time to try a smoothie in Tropical Smoothie Cafe and smoothie made perfectly and food also really fresh.Staff suggest me food was really good. Defiantly I will go back to this place and try something new flavors.
  • EB
    Emily Bannister
    Jun 5, 2025
    1.0
    Their smoothies are All Ice. You just pay $10 for Ice. Don’t waste your money.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for Tropical Smoothie Cafe in Mason, OH?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday for dine-in, drive-through, delivery, takeout, and pickup.