Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
9321 South Mason-Montgomery Road, Mason, OH
45040, United States
Hours
Reviews
3.8
40 reviews
5 stars
26
4 stars
2
3 stars0
2 stars0
1 star
12
- BCbaird cobbSep 18, 20255.0Staff is amazing. I order a smoothie almost every morning from this location. I’m always greeted when I arrive. Told to have a nice day when I leave. My smoothie has 6 supplements and they know my order from memory. They simply ask if I’m getting my usual. What a wonderful way to start my day. Highly recommended. Great job everyone.
- MMMarySep 3, 20251.0They don’t care about quality or fixing errors. I said I had allergies, they made my food incorrectly and then blamed me. They will argue and say they don’t know how to refund and won’t remake your food
- JAJake ASep 3, 20251.0Place sucks. Service sucks, they pretend like they don’t understand you when your order is wrong. Smoothies are just juice - over blended water with barley any ice
- MSMary SmithSep 3, 20251.0Service is bad. A lady came in with an online pickup order and had to wait another 10-15 minutes after the timer said it was ready. She asked for a refund and the girl refused and started making her food right there. The lady said she had to go to work and couldn’t be late so she needed her money back and the worker refused and said if she leaves she won’t get refunded because it’s not the stores fault
- CMCaty McGSep 3, 20251.0I consistently have to wait at least 15 minutes past my online order pickup time. On top of that, the smoothies are often watery, the food is wrong, and the smoothies themselves are frequently made incorrectly. Staff barely communicate, and when I asked for a refund I was told no—that if I left, I wouldn’t get my money back. Today at 5 PM there was only one person working, which is unacceptable. This location clearly needs more staff and better customer service.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Dine-in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Is takeout available at Tropical Smoothie Cafe and during what hours?
Yes, takeout is available daily with hours matching dine-in: Monday to Friday 7:00 AM – 9:00 PM, Saturday 8:00 AM – 9:00 PM, and Sunday 8:00 AM – 9:00 PM.
What pickup and delivery services does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead for pickup or delivery at Tropical Smoothie Cafe?
Yes, you can order ahead through their app or online for in-cafe pickup, curbside, or delivery.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
What nearby places can I visit before or after my meal at Tropical Smoothie Cafe?
Nearby you can visit massage therapy at Elements Massage, shop for shoes at Lucky Shoes Cincinnati - Mason or New Balance Cincinnati, enjoy Italian food at Piada Italian Street Food, or have coffee at Maple Street Biscuit Company.
How can nearby medical facilities be helpful if I visit Tropical Smoothie Cafe?
If you need medical services, UC Health Primary Care and Cincinnati Allergy and Asthma Center are nearby for convenient access before or after your visit.
Are there other dining options near Tropical Smoothie Cafe?
Yes, nearby restaurants include Blaze Pizza for fast casual pizza, DiBella's Subs for sandwiches, Panda Express for Chinese cuisine, WNB Factory for burgers, and Zoup! for soup specials.