Taco Bell

3.2
1501 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5418 Kings Center Way in Mason. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5418 Kings Center Way, Mason, OH
45040, United States

Hours

Reviews

3.2
1,501 reviews
5 stars
466
4 stars
269
3 stars
226
2 stars
130
1 star
410

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of modifications.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received stale or cold food.

Cleanliness

Several customers noted that the dining area and restrooms were dirty, contributing to a negative experience.

Staff Attitude

Customer service was often described as unfriendly or unprofessional, with some employees displaying a lack of respect.
  • AF
    Andrew Ficker
    4 days ago
    5.0
    Just had a life changing experience at this taco bell. I have ascended into the sweet embrace of the mother bell the moment the quesarito reentered my GI. will be back.
  • LD
    Lindsey Davis
    Dec 17, 2025
    3.0
    Someone PLEASE replace the fry oil more often 🤢. There have been multiple times where the chips taste soo nasty from the rancid oil. Drice thru service is fine and the food is usually ok otherwise.
  • JL
    Johnny Lawrence
    Nov 23, 2025
    5.0
    I had the cheesiest gordita crunch of my life here. 10/10
  • JA
    Jess Ann
    Nov 6, 2025
    1.0
    They suck! Last two times ive gone here, they have gotten my order wrong or not put it in the bag. Ive had to leave the drive thru more than once because the line didnt move for thirty minutes.
  • MB
    Mahad Bhatti
    Nov 4, 2025
    1.0
    Had a frustrating experience at this Taco Bell while doing DoorDash. I drove about 10 minutes to pick up two orders and was told at counter they’d be ready in 10 minutes when I reached there. I waited inside the restaurant for over 20 minutes, then asked again. They realized they had accidentally given both of my orders to someone else and said they couldn’t remake them. This caused a big delay for both customers. Hope they improve their order handling.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Mason?

The drive-through is open daily from 9:00 AM to 3:00 AM.

Where is Taco Bell Mason located?

Taco Bell is located at 5418 Kings Center Way, Mason, OH 45040, USA.