Taco Bell

3.2
1498 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5418 Kings Center Way in Mason. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5418 Kings Center Way, Mason, OH
45040, United States

Hours

Reviews

3.2
1,498 reviews
5 stars
465
4 stars
268
3 stars
225
2 stars
129
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiences exceeding 40 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or stale food.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.

Staff Attitude

Customer service was inconsistent, with some employees being friendly while others were reported as rude or unhelpful.
  • JL
    Johnny Lawrence
    1 day ago
    5.0
    I had the cheesiest gordita crunch of my life here. 10/10
  • JA
    Jess Ann
    Nov 6, 2025
    1.0
    They suck! Last two times ive gone here, they have gotten my order wrong or not put it in the bag. Ive had to leave the drive thru more than once because the line didnt move for thirty minutes.
  • MB
    Mahad Bhatti
    Nov 4, 2025
    1.0
    Had a frustrating experience at this Taco Bell while doing DoorDash. I drove about 10 minutes to pick up two orders and was told at counter they’d be ready in 10 minutes when I reached there. I waited inside the restaurant for over 20 minutes, then asked again. They realized they had accidentally given both of my orders to someone else and said they couldn’t remake them. This caused a big delay for both customers. Hope they improve their order handling.
  • ZS
    Zachary Snyder
    Nov 2, 2025
    5.0
    I was vibe'n on some Whitney Houston and the front counter lady joined me on alil bump grind in the lobby. Best Taco Bell experience of my life!
  • RH
    Rich Hill
    Oct 26, 2025
    1.0
    The automated speaking system at the drive through is absolutely horrible! That idea should have been scrapped five minutes after it started! And they messed up my order. Now

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Mason?

The drive-through is open daily from 9:00 AM to 3:00 AM.

Where is Taco Bell Mason located?

Taco Bell is located at 5418 Kings Center Way, Mason, OH 45040, USA.