Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5546 S. Kings Mills Rd. in Mason, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
573 reviews
5 stars
301
4 stars
100
3 stars
40
2 stars
21
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the outstanding service, particularly highlighting staff members like Jasmine and Mike for their helpfulness and friendliness.
Food Quality
Feedback on food quality was mixed; while some enjoyed the pizza and found it fresh, others reported issues with incorrect orders, undercooked pizza, and missing toppings.
Management Issues
Several reviews pointed to poor management, particularly regarding handling customer complaints and order mistakes, with specific criticism directed at the general manager.
Atmosphere
The dining atmosphere received mixed reviews, with some customers noting it was clean and pleasant, while others found it lacking.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
- HPHaley PetersNov 14, 20251.0If I could post less than 1 star I would! Worst pizza place I've ever in my life experienced with delivery! I waited for 2 hours on my dinner! Then my order was cancelled after hours of waiting after calling multiple times trying to figure out what was going on. Being placed on hold everytime just to be hung up on! I will NEVER order pizza hut again. That was ridiculous! Awful customer service!
- DDDustinNov 6, 20251.0They don’t pick up phone calls, send wrong orders, treat you horribly, give you raw food with no refunds Don’t trust Ashley or Tony!
- TOTiffany ObermeyerOct 10, 20255.0Outstanding customer service and very kind workers! Highly recommend! (Mason location)
- NHNichole HorsleyOct 4, 20253.0The pizza was wonderful, the service phenomenal, the only reason I'm giving this a poor review is because someone from another store came in to cover, both people scheduled at noon bailed and left the poor guy alone to man the entire store with no help. One guy doing a two to three person job! The service he gave was awesome but he definitely needed some help and wasn't being given any from upper management from the look of it. Y'all should give the dude a raise, he's one helluva good worker!
- ALAlana LevySep 20, 20252.0Not much is an easy in restaurant. I do not advise eating in. Pizza was not great but edible. No survive really. Atmosphere sucked.
Frequently Asked Questions About Pizza Hut
What are the operating hours for Pizza Hut Mason on weekdays?
Pizza Hut in Mason is open from 10:00 AM to midnight Monday through Thursday for delivery, dine-in, and takeout.
Does Pizza Hut Mason offer delivery services?
Yes, Pizza Hut Mason offers delivery services from 10:00 AM to midnight on weekdays and until 1:00 AM on Fridays and Saturdays.
Can I order Pizza Hut Mason's menu online or via mobile app?
Yes, you can order Pizza Hut's menu online through their website or mobile app for delivery, carryout, or curbside pick-up.
What types of payment does Pizza Hut Mason accept?
Pizza Hut Mason accepts debit cards, mobile NFC payments, and does not require cash only; they do not accept payment by check.
Is Pizza Hut Mason wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
What are some nearby restaurants to Pizza Hut Mason?
Nearby dining options include Subway, Waffle House, Burger King, Tenji Sushi, Frisch's Big Boy, Arby's, Perkins Restaurant & Bakery, and Area 513 Bar & Grill, offering a variety of cuisines.
Are there any nearby hotels near Pizza Hut Mason?
Several hotels near Pizza Hut Mason include Hampton Inn Cincinnati-Kings Island, Microtel Inn & Suites by Wyndham, Baymont by Wyndham Mason, and Hampton by Hilton, suitable for overnight stays.
Where can I find gas stations near Pizza Hut Mason?
Gas stations near Pizza Hut Mason include Ameristop, Marathon, and Mason BP Craft Beer & Wine, convenient for refueling or quick stops.
What types of food can I order at Pizza Hut Mason?
You can enjoy pizza classics like Meat Lovers®, Original Stuffed Crust®, signature wings, pastas, and desserts at Pizza Hut Mason.
Does Pizza Hut Mason provide options for no-contact delivery?
Yes, Pizza Hut Mason offers no-contact delivery service for customer safety and convenience.