Papa Johns Pizza

3.5
213 reviews
Get DirectionsCallWebsite

Business Details

6210 Tylersville Road, Mason, OH
45040, United States
(513) 459-0400
https://locations.papajohns.com/united-states/oh/45040/mason/6210-tylersville-road?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Mason, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mason pizza for any occasion. Call us for pizza delivery in Mason or stop by 6210 Tylersville Road for carryout to order the best pizza in Mason, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6210 Tylersville Road, Mason, OH
45040, United States

Hours

Reviews

3.5
213 reviews
5 stars
97
4 stars
28
3 stars
24
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold pizzas, burnt items, and incorrect toppings.

Positive Experiences

Despite the negative feedback, some customers praised the delicious pizza and friendly service, highlighting good experiences during busy times.

Management Concerns

Several reviews pointed out unprofessional behavior from management and a lack of effective customer service.
  • BM
    Blake McMullin
    Dec 24, 2025
    5.0
    Good pizza and fast service for carryout
  • RD
    Richard Denman
    Dec 23, 2025
    5.0
    We often get pizza from Papa John's when we have sleepovers with our young granddaughters. They love the cheesey sticks and we get a pizza as well. There's almost always a special and all four us usually get two meals out of it for $15-$20.
  • DT
    Don Tillar
    Dec 17, 2025
    1.0
    Super slow for no reason. Go somewhere else
  • NW
    Nakeita Williams
    Dec 8, 2025
    3.0
    I realize ordering food can be a hit or miss sometimes. But this was really bad. I want to point out this is not for all the time just this experience. If I order during the week during lunch the food is astounding. This time was horrible. The food took 53 minutes for 2 pizzas. I was patient and waited. Then the food came cold. Not warm COLD. The driver had the audacity to take it out the pizza bag like it was hot. Okay, no big deal I will warm it up. Did that and the consistency did not changed. It looked like a cold, day old pizza that sat out. Was hot but the cheese never melted. Okay whatever hungry let me just try it. Ate a few slices and felt sick. Felt like I was going to vomit. My spouse ate one slice and also felt the same way. Still feeling sick this morning and I am not happy about it. We now officially have taste aversion to Papa John's. I know no one is perfect but we did not expect to get sick from eating some pizza. Waste of money, time. Do better! Again not for the weekday crew just this onetime experience.
  • KW
    Kathy Wheeler-Deep
    Nov 5, 2025
    5.0
    I got it delivered so I can't speak to the store itself. The pizzas were delicious. 😋 I got both a cheese and deluxe lg pizzas.
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Mason, OH?

Delivery is available Monday through Thursday from 10:15 AM to 11:30 PM, Friday and Saturday until 1:00 AM, and Sunday until 11:30 PM.

Can I order carryout from Papa Johns Pizza in Mason, OH?

Yes, carryout is available daily starting at 10:15 AM, with closing times from 11:15 PM on weekdays and Sunday, and until 12:45 AM on Friday and Saturday.