Papa Johns Pizza

3.5
208 reviews
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Business Details

6210 Tylersville Road, Mason, OH
45040, United States
(513) 459-0400
https://locations.papajohns.com/united-states/oh/45040/mason/6210-tylersville-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Mason, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mason pizza for any occasion. Call us for pizza delivery in Mason or stop by 6210 Tylersville Road for carryout to order the best pizza in Mason, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6210 Tylersville Road, Mason, OH
45040, United States

Hours

Reviews

3.5
208 reviews
5 stars
95
4 stars
28
3 stars
23
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with pizza quality, including undercooked or burnt items, and inconsistent preparation.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Delivery Problems

Many customers experienced delays in delivery, incorrect orders, and issues with order tracking.

Positive Experiences

Despite the negative feedback, some customers praised the taste of the pizza and the friendliness of certain staff members.

Management Concerns

Several reviews pointed out unprofessional behavior from management and a lack of effective management practices.
  • KW
    Kathy Wheeler-Deep
    Nov 5, 2025
    5.0
    I got it delivered so I can't speak to the store itself. The pizzas were delicious. 😋 I got both a cheese and deluxe lg pizzas.
  • JD
    John Drake
    Aug 17, 2025
    5.0
    Fast, friendly service! The best pizza!
  • AA
    Alim Aiylchiev
    Jun 28, 2025
    3.0
    The pizza was delicious, but the service was bad
  • RD
    Rosanne “Rosie” Dobaczewski
    Jun 22, 2025
    1.0
    We were hungry for pizza and decided to go to Papa John's!!!!! Absolutely a nightmare! We didn't realize that they had a call center, they were just as rude. Dad had to call back and said they couldn't find an order in the system. Arrive to the store to pick the pizza and breadsticks up and no one could be found. Get home with the pizza ( look below at the photo). We also got the garlic parmesan breadsticks and way toooo much garlic on them! Will go elsewhere for pizza! I had to pick one star, rather no star at all! What happened to your business?!
  • IR
    Idris Ranford
    Jun 4, 2025
    1.0
    Ignorant people at the call center.Do not understand what a steak hoagy is Second time having an issue with them. I just ordered LA Rosa's.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Mason, OH?

Delivery is available Monday through Thursday from 10:15 AM to 11:30 PM, Friday and Saturday until 1:00 AM, and Sunday until 11:30 PM.

Can I order carryout from Papa Johns Pizza in Mason, OH?

Yes, carryout is available daily starting at 10:15 AM, with closing times from 11:15 PM on weekdays and Sunday, and until 12:45 AM on Friday and Saturday.