Panera Bread

3.5
577 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mason is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5270 Kings Mill Rd, Mason, OH
45040, United States

Hours

Reviews

3.5
577 reviews
5 stars
236
4 stars
101
3 stars
67
2 stars
47
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with reports of rude staff, long wait times, and order inaccuracies.

Food Quality

Food quality varies; while some items are praised, others are criticized for being cold or poorly prepared.

Cleanliness

The establishment is generally clean, but some customers reported issues with dirty restrooms and overall cleanliness.

Ordering Experience

The use of kiosks for ordering has received mixed reviews, with some customers finding it confusing and lacking personal interaction.

Location Convenience

The location is convenient for many customers, but there are complaints about early closing times and limited menu availability.
  • SB
    Susan Brown
    Nov 15, 2025
    3.0
    Paneras quality has gone down. I have never had a bagel sandwich and just felt it was mediocre until lately. I should’ve waited and stopped somewhere else.
  • MM
    Mike Millard
    Nov 11, 2025
    1.0
    My wife and I visited two Panera locations (this location being one of them) around 7 pm on 10 Nov 2025 for Pick Two meals with soup. Both locations were out of baguettes and refused to offer any other bread, even though plenty of breads and bagels were visible behind the counter near closing that would likely be disposed of. For a brand called “Panera Bread,” this lack of common sense flexibility was disappointing enough to make us consider other restaurants and we took our business elsewhere.
  • JS
    JP S
    Oct 8, 2025
    5.0
    Harold is awesome!! He made our visit special. He deserves a raise :)
  • DW
    Drew Wiederhold
    Sep 4, 2025
    5.0
    This is right next to my apartment, very nice to be able to walk to or stop by on the way out to work
  • EA
    Erwin Amurao
    Aug 5, 2025
    5.0
    We were Sunday afternoon so it wasn't busy. Restaurant was clean, staff was friendly, and food was tasty. A really good dining experience.

Frequently Asked Questions About Panera Bread

Does Panera Bread Mason accept reservations?

Panera Bread Mason does not accept reservations.

What are the opening hours for Panera Bread Mason?

Panera Bread Mason is open Monday to Saturday from 6:00 AM to 8:00 PM, and Sunday from 7:00 AM to 8:00 PM.