Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mason is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
585 reviews
5 stars
239
4 stars
101
3 stars
67
2 stars
48
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, long wait times, and order inaccuracies.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, with complaints about cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with the bathrooms and overall restaurant environment.
Ordering Experience
Customers expressed frustration with the kiosk ordering system, citing difficulties and a lack of staff assistance.
Pricing Concerns
Many felt that the prices were too high for the quality and portion sizes received.
- KGKing Jr GardJan 3, 20261.0The portion size was much smaller than expected compared to what’s advertised. Taste was just okay not bad, but nothing special. Overall, it didn’t feel worth the price.
- LDLiam DeLongDec 28, 20251.0We bought a meal and they refuse to give water cups.
- CPChris PetersDec 28, 20251.0Absolutely worst experience at a Panera in the country. Walked in and nobody was working the front counter at 8:45 in the morning. After I walked around for two or three minutes, I found somebody walking out of the restroom and told him I would like to check out. They said I would be up there in a minute. After waiting at the counter for three minutes, the same person I seen coming out of the bathroom, met me up at the counter and persisted to hurrying up through my order. As much as it cost to eat here. I would expect a little higher level of service. But who cares.
- RRRowanDec 20, 20252.0Service was nice & the place was quiet but it had one of the most disgusting bathrooms ive seen
- JSJim SchooleyDec 20, 20255.0Nice to be in a busy one. Seems like they earned the business.
Frequently Asked Questions About Panera Bread
Does Panera Bread Mason accept reservations?
Panera Bread Mason does not accept reservations.
What are the opening hours for Panera Bread Mason?
Panera Bread Mason is open Monday to Saturday from 6:00 AM to 8:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread Mason offer delivery services?
Yes, Panera Bread Mason offers delivery every day with hours matching its opening hours.
Can I pick up my order quickly at Panera Bread Mason?
Yes, Panera Bread Mason offers Rapid Pick-Up so you can order online and grab your food quickly.
What types of meals are served at Panera Bread Mason?
Panera Bread Mason serves breakfast, lunch, brunch, and dinner.
Is there a drive-thru service at Panera Bread Mason?
Yes, Panera Bread Mason has a drive-thru service available.
What payment methods are accepted at Panera Bread Mason?
Panera Bread Mason accepts American Express, Cash, Discover, Mastercard, and Visa.
What are some nearby coffee shops around Panera Bread Mason?
Nearby coffee shops include Starbucks locations and United Dairy Farmers, which also serves coffee and convenience store items. Customers can enjoy these alternatives or choose Panera Bread for its bakery and cafe offerings.
Are there any nearby dining options near Panera Bread Mason?
Yes, nearby restaurants include Sapporo Hibachi Express (Japanese cuisine), Pazzo Pazzo (Italian), El Trompo (Mexican), Beerhead Bar and Eatery, and The Old Bag of Nails Pub, offering diverse dining choices for visitors before or after their visit to Panera Bread.
What nearby services can customers access around Panera Bread Mason?
Customers can access various nearby services such as PNC Bank, Bank of America ATM, Tropical Smoothie Cafe for drinks, Supercuts hair salon, and automotive services like Car-X Tire & Auto and Oil Express Mason.